# How To Actually Protect Your Crypto Users: 79% of Users Demand This Crypto Feature | Anthony Yeung, Chief Commercial Officer at CoinCover, Page: https://stenobird.com/podcast/purpose-driven-fintech-6329886/how-to-actually-protect-your-crypto-users-79-of-users-demand-this-crypto-feature-anthony-yeung-chief-commercial-officer-at-coincover Text version: https://stenobird.com/podcast/purpose-driven-fintech-6329886/how-to-actually-protect-your-crypto-users-79-of-users-demand-this-crypto-feature-anthony-yeung-chief-commercial-officer-at-coincover.md Podcast: [Purpose Driven FinTech](https://stenobird.com/podcast/purpose-driven-fintech-6329886) Published: 2025-10-22T12:30:00+00:00 Episode link: https://purpose-driven-fintech.captivate.fm/episode/how-to-actually-protect-your-crypto-users-79-of-users-demand-this-crypto-feature-anthony-yeung-chief-commercial-officer-at-coincover- Audio file: https://episodes.captivate.fm/episode/323e0402-e8a0-4b55-8d62-1b4d977a190c.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/purpose-driven-fintech-6329886/episodes/how-to-actually-protect-your-crypto-users-79-of-users-demand-this-crypto-feature-anthony-yeung-chief-commercial-officer-at-coincover Duration seconds: 2615 ## Resource Trust remains the biggest barrier to crypto adoption. Security breaches, lost access, and the fear of irreversible mistakes keep 79% of users demanding better protection before they'll fully commit to crypto. In this episode, I speak with Anthony Yeung, Chief Commercial Officer at CoinCover, the leader in digital asset protection, and we answer the critical question: How can FinTechs build crypto products that users actually trust? Anthony shares insights on the real risks FinTech leaders need to understand when building crypto offerings, the layered protection approach that top institutions use, and why traditional banking security just doesn't transfer to the crypto world. πŸ”‘ Key Highlights: Why 79% of crypto users demand mandatory compensation schemes for protection How 20% of all Bitcoin ($billions) is permanently lost due to access issues Why your existing bank security partners won't work for crypto infrastructure The layered defense approach that protects 600+ institutions globally How fraud protection with compensation builds trust like traditional card payments Follow for more discussions on building FinTech products with customer and commercial impact and to stay updated on the latest episodes. πŸ‘‰ Follow Anthony Yeung:  LinkedIn: https://www.linkedin.com/in/coincover-anthony/ Website: https://www.coincover.com πŸ‘‰ Follow Monica:  LinkedIn: https://www.linkedin.com/in/monicamillares/   YouTube: https://www.youtube.com/@moni_millares   TikTok: https://www.tiktok.com/@moni_millares   We cover: [00:01:00] Why trust is crypto's biggest barrier to adoption [00:05:00] What is CoinCover and why 600+ institutions use it [00:09:00] The loss of access crisis: 20% of Bitcoin is gone forever [00:14:00] When exchanges get hacked: The $1.5B Bybit story… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/purpose-driven-fintech-6329886/episodes/how-to-actually-protect-your-crypto-users-79-of-users-demand-this-crypto-feature-anthony-yeung-chief-commercial-officer-at-coincover/transcription-requests` β€” Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/purpose-driven-fintech-6329886/how-to-actually-protect-your-crypto-users-79-of-users-demand-this-crypto-feature-anthony-yeung-chief-commercial-officer-at-coincover.md` β€” Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.