# From Roaming Fees to Retention Engine: The Telecom Layer Your Neobank Is Missing | Vince Vissers Co-Founder at Fristy

Page: https://stenobird.com/podcast/purpose-driven-fintech-6329886/from-roaming-fees-to-retention-engine-the-telecom-layer-your-neobank-is-missing-vince-vissers-co-founder-at-fristy
Text version: https://stenobird.com/podcast/purpose-driven-fintech-6329886/from-roaming-fees-to-retention-engine-the-telecom-layer-your-neobank-is-missing-vince-vissers-co-founder-at-fristy.md
Podcast: [Purpose Driven FinTech](https://stenobird.com/podcast/purpose-driven-fintech-6329886)
Published: 2026-05-07T01:00:00+00:00
Episode link: https://purpose-driven-fintech.captivate.fm/episode/from-roaming-fees-to-retention-engine-the-telecom-layer-your-neobank-is-missing
Audio file: https://episodes.captivate.fm/episode/23f28cca-09a3-48c5-b8a4-194fbc1ac766.mp3
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JSON: https://stenobird.com/v1/public/podcasts/purpose-driven-fintech-6329886/episodes/from-roaming-fees-to-retention-engine-the-telecom-layer-your-neobank-is-missing-vince-vissers-co-founder-at-fristy
Duration seconds: 823

## Resource

Recorded live at Money20/20 Bangkok, 2026 What if the next big embedded finance opportunity isn't payments or lending, but connectivity? In this live conversation from Money20/20 Bangkok I sit down with Vince, Co-Founder of Fristy, to unpack why the world's leading neobanks and super apps are quietly embedding telecom into their product stack. Fristy is building what Stripe did for payments and Wise did for FX; but for global telecom infrastructure. Already live with Grab, Uber, GXS Bank. Firsty is turning connectivity from a consumer pain point into a retention and revenue driver for FinTechs. In this episode: How Grab and Uber are using embedded connectivity to reduce revenue leakage from traveling users The B2B infrastructure layer that lets neobanks offer seamless global connectivity without building it themselves Why connectivity should be on your product roadmap The founder mindset on failure: VInce shares how he turns setbacks into forward momentum We cover: (00:00) Telecom meets FinTech: The opportunity nobody's building for (01:30) The consumer pain point: roaming fees, SIM swaps, and broken experiences (02:30) The B2B problem (03:30) Why neobanks should embed telecom; the Grab and Uber case study (05:30) How Fristy works: one connection, every operator, local pricing globally (06:30) Where to access Fristy today: Grab, GXS Bank, KBC (07:30) The commercial case: retention, revenue, and user experience metrics (09:00) Founder mindset: How Vince approaches failure and keeps moving forward 👉 Connect with Vince & Fristy LinkedIn: https://www.linkedin.com/in/vince-vissers/ Website: https://www.firsty.app/ 👉 Connect with Monica LinkedIn: https://www.linkedin.com/in/monicamillares/ YouTube: https://www.youtube.com/@moni_millares TikTok: https://www.tiktok.com/@mo…

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