# Episode 168 - Alice Ndung’u & Jacob Kyalo on the benefits of the Redington Sticker for the iPhone in Kenya

Page: https://stenobird.com/podcast/pure-digital-passion-with-moses-kemibaro-5830846/episode-168-alice-ndung-u-jacob-kyalo-on-the-benefits-of-the-redington-sticker-for-the-iphone-in-kenya
Text version: https://stenobird.com/podcast/pure-digital-passion-with-moses-kemibaro-5830846/episode-168-alice-ndung-u-jacob-kyalo-on-the-benefits-of-the-redington-sticker-for-the-iphone-in-kenya.md
Podcast: [Pure Digital Passion with Moses Kemibaro](https://stenobird.com/podcast/pure-digital-passion-with-moses-kemibaro-5830846)
Published: 2025-12-17T17:14:44+00:00
Episode link: https://podcasters.spotify.com/pod/show/moseskemibaro/episodes/Episode-168---Alice-Ndungu--Jacob-Kyalo-on-the-benefits-of-the-Redington-Sticker-for-the-iPhone-in-Kenya-e3cgaml
Audio file: https://anchor.fm/s/6c93c08/podcast/play/112781461/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-11-17%2F414574258-44100-2-78ed6379aa0d.mp3
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Duration seconds: 1245

## Resource

In this episode of the Pure Digital Passion podcast, I sat down with Alice Ndung’u, Head of Apple Marketing at Redington Kenya, and Jacob Kyalo, Apple Certified Trainer, to unpack everything you need to know about the Redington sticker — the black label found on Apple iPhone boxes across Kenya. We dove deep into what the sticker actually represents for consumers: a mark of authenticity, a 24-month warranty, 6-month accidental damage cover for the iPhone, and a verification system that’s fast and reliable. Whether you’re buying an iPhone, a MacBook, or an iPad, the Redington sticker makes a real difference in terms of long-term value and peace of mind. Expect insights on: ✅ How to verify a Redington-authorized device ✅ Coverage for cracked screens and liquid spills ✅ Transferability of warranties when gifting or reselling ✅ Consumer trust and after-sales support in Kenya 00:00 – Intro and Apple loyalty journey 01:28 – Introduction of guests from Redington 03:12 – What the Redington sticker means 05:40 – Warranty and damage cover explained 08:25 – Why device-based warranty matters 10:10 – Verifying your device with the sticker 13:32 – iPhones, iPads, and Macs: all covered1 6:05 – Audience questions answered 18:20 – Final thoughts and summary Whether you're an Apple enthusiast or a business investing in tech, this episode is a must-watch or listen to better understand why the Redington sticker is fast becoming a game-changer in Kenya’s Apple ecosystem.

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