# Tavant Associate Director of Product on Transitioning from Product to Platform-Centric Strategies and Leveraging AI for Enhanced User Experience and Trust Page: https://stenobird.com/podcast/product-talk-216178/tavant-associate-director-of-product-on-transitioning-from-product-to-platform-centric-strategies-and-leveraging-ai-for-enhanced-user-experience-and-trust Text version: https://stenobird.com/podcast/product-talk-216178/tavant-associate-director-of-product-on-transitioning-from-product-to-platform-centric-strategies-and-leveraging-ai-for-enhanced-user-experience-and-trust.md Podcast: [Product Talk](https://stenobird.com/podcast/product-talk-216178) Published: 2026-04-01T12:11:00+00:00 Episode link: https://productsthatcount.libsyn.com/tavant-associate-director-of-product-on-transitioning-from-product-to-platform-centric-strategies-and-leveraging-ai-for-enhanced-user-experience-and-trust Audio file: https://traffic.libsyn.com/secure/productsthatcount/2026-03-09-Justin_Leibow_-_EY_with_Sandeep_Shivam_-_Tavant_-_Tavant_Associate_Director_of_Product_Management_Sandeep_Shivam_on_Transitioning_from_Product_to_Platform-Centric_Strategies_and_Leveraging_AI_for_Enhanced_User_Experience_and_Trus.mp3?dest-id=302280 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/product-talk-216178/episodes/tavant-associate-director-of-product-on-transitioning-from-product-to-platform-centric-strategies-and-leveraging-ai-for-enhanced-user-experience-and-trust Duration seconds: 1838 ## Resource How can product leaders navigate the shift from product-centric to platform-centric strategies in financial services? In this podcast hosted by EY Chief Platform Officer within the Financial Services Organization Justin Leibow, Tavant Associate Director of Product Management Sandeep Shivam discusses the evolution of lending experiences through a platform approach. They explore the role of user research in product development, the impact of AI on customer expectations, and the importance of building trust in AI systems. Sandeep shares insights on optimizing operational efficiency, the challenges of regulatory compliance, and the significance of creating real value for users. This episode offers practical guidance for product leaders aiming to enhance user experience and leverage AI effectively in their strategies ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/product-talk-216178/episodes/tavant-associate-director-of-product-on-transitioning-from-product-to-platform-centric-strategies-and-leveraging-ai-for-enhanced-user-experience-and-trust/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/product-talk-216178/tavant-associate-director-of-product-on-transitioning-from-product-to-platform-centric-strategies-and-leveraging-ai-for-enhanced-user-experience-and-trust.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.