# Spotnana CPO on Building Care as a Product Page: https://stenobird.com/podcast/product-talk-216178/spotnana-cpo-on-building-care-as-a-product Text version: https://stenobird.com/podcast/product-talk-216178/spotnana-cpo-on-building-care-as-a-product.md Podcast: [Product Talk](https://stenobird.com/podcast/product-talk-216178) Published: 2026-07-15T12:08:00+00:00 Episode link: https://productsthatcount.libsyn.com/spotnana-cpo-on-building-care-as-a-product Audio file: https://traffic.libsyn.com/secure/productsthatcount/Sarosh_Waghmar_Podcast_Audio_Version.mp3?dest-id=302280 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/product-talk-216178/episodes/spotnana-cpo-on-building-care-as-a-product Duration seconds: 2149 ## Resource What does it mean to build care as a product? In this episode of the CPO Rising Series hosted by Turo CPO Tom Wang, Spotnana CPO Sarosh Waghmar will be speaking on why trust is the foundational design principle in travel tech, how AI can make a stranded traveler feel like someone said "I got you," and why the modern CPO has to be fluent in three languages simultaneously, customer pain, business model, and technology trajectory. He also shares why cleaning the infrastructure gutters is the unglamorous work that makes everything else possible. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/product-talk-216178/episodes/spotnana-cpo-on-building-care-as-a-product/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/product-talk-216178/spotnana-cpo-on-building-care-as-a-product.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.