# OpenTable Product SVP on The Three Things Great PMs Have That You Cannot Coach

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Text version: https://stenobird.com/podcast/product-talk-216178/opentable-product-svp-on-the-three-things-great-pms-have-that-you-cannot-coach.md
Podcast: [Product Talk](https://stenobird.com/podcast/product-talk-216178)
Published: 2026-06-12T12:05:00+00:00
Episode link: https://productsthatcount.libsyn.com/opentable-product-svp-on-the-three-things-great-pms-have-that-you-cannot-coach
Audio file: https://traffic.libsyn.com/secure/productsthatcount/Shayani_Roy_Podcast_Audio_Version.mp3?dest-id=302280
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JSON: https://stenobird.com/v1/public/podcasts/product-talk-216178/episodes/opentable-product-svp-on-the-three-things-great-pms-have-that-you-cannot-coach
Duration seconds: 1331

## Resource

What separates a good product manager from a great one, and can you actually spot it in an interview? In this episode of the CPO Rising Series hosted by Axiom Law CPO Katrina Benjamin, OpenTable SVP of Product Shayani Roy speaks on the three qualities she hires for above everything else, why the CPO role is fundamentally shifting from people management to doing, and what it means to build products for an industry as creative and relationship-driven as restaurants. With 60,000 restaurants and 1.9 billion diners annually, OpenTable's approach to AI, velocity, and innovation offers a masterclass in how to move fast without losing focus.

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## Transcript

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