# Stop hiring tools to "fix" processes. Tools don’t fix workflows; they amplify them. Page: https://stenobird.com/podcast/process-debt-7039689/stop-hiring-tools-to-fix-processes-tools-don-t-fix-workflows-they-amplify-them Text version: https://stenobird.com/podcast/process-debt-7039689/stop-hiring-tools-to-fix-processes-tools-don-t-fix-workflows-they-amplify-them.md Podcast: [Process Debt](https://stenobird.com/podcast/process-debt-7039689) Published: 2026-02-27T12:00:00+00:00 Episode link: https://rss.com/podcasts/process-debt/2553972 Audio file: https://content.rss.com/episodes/293248/2553972/process-debt/2026_02_16_22_39_33_6146037c-197b-48aa-80c4-c01948e48c01.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/process-debt-7039689/episodes/stop-hiring-tools-to-fix-processes-tools-don-t-fix-workflows-they-amplify-them Duration seconds: 1193 ## Resource Why do we spend $10,000 on software to solve a problem that only needs a better "verb"? In this episode, we dive into the "Jobs to be Done" framework and the reality of Digital Scrap. Just because you can't see the sawdust doesn't mean you aren't wasting the wood. We discuss why most migrations fail, how "zombie systems" erode your margins, and the ultimate Process Debt Truth: You don’t lose to bad technology; you lose to skipping the boring foundations that make good technology usable. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/process-debt-7039689/episodes/stop-hiring-tools-to-fix-processes-tools-don-t-fix-workflows-they-amplify-them/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/process-debt-7039689/stop-hiring-tools-to-fix-processes-tools-don-t-fix-workflows-they-amplify-them.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.