# Episode 38: Reggie Baudoin on How Service Experience Shapes Smarter Pool Construction

Page: https://stenobird.com/podcast/pool-professionals-podcast-6924746/episode-38-reggie-baudoin-on-how-service-experience-shapes-smarter-pool-construction
Text version: https://stenobird.com/podcast/pool-professionals-podcast-6924746/episode-38-reggie-baudoin-on-how-service-experience-shapes-smarter-pool-construction.md
Podcast: [Pool Professionals Podcast](https://stenobird.com/podcast/pool-professionals-podcast-6924746)
Published: 2025-09-15T12:12:00+00:00
Episode link: https://95eee694-c0f7-4dd1-a3a0-65c2934faf77.libsyn.com/episode-38-reggie-baudoin-on-how-service-experience-shapes-smarter-pool-construction
Audio file: https://traffic.libsyn.com/secure/95eee694-c0f7-4dd1-a3a0-65c2934faf77/2025046_PHTA_PPP_Reggie_Gaudoin_S02E15.mp3?dest-id=4330558
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Duration seconds: 3298

## Resource

Reggie Bodwin, a GENESIS® Certified Master Pool Builder, shares his expertise in pool design, construction, and maintenance while highlighting the critical role of proper hydraulics and the ongoing need for education in the industry. He also offers valuable insights on the evolving pool and spa market, the impact of professional training programs like GENESIS®, and why exceptional customer service remains the cornerstone of lasting client relationships.

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## Transcript

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