# Reinventing Blood Testing for Better Patient Experience with Web Golinkin, President at Babson Diagnostics Page: https://stenobird.com/podcast/outcomes-rocket-769427/reinventing-blood-testing-for-better-patient-experience-with-web-golinkin-president-at-babson-diagnostics Text version: https://stenobird.com/podcast/outcomes-rocket-769427/reinventing-blood-testing-for-better-patient-experience-with-web-golinkin-president-at-babson-diagnostics.md Podcast: [Outcomes Rocket](https://stenobird.com/podcast/outcomes-rocket-769427) Published: 2026-05-28T11:00:00+00:00 Episode link: https://pfx.vpixl.com/00edT/traffic.megaphone.fm/NSSMO1851579866.mp3 Audio file: https://pfx.vpixl.com/00edT/traffic.megaphone.fm/NSSMO1851579866.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/outcomes-rocket-769427/episodes/reinventing-blood-testing-for-better-patient-experience-with-web-golinkin-president-at-babson-diagnostics Duration seconds: 1301 ## Resource What if the biggest barrier to better healthcare outcomes is… the blood draw itself? In this episode, Web Golinkin, President at Babson Diagnostics, discusses how his company is reinventing blood testing with a patient-friendly, fingertip-based system. He explains why traditional venipuncture drives anxiety and non-adherence, and how BetterWay improves both experience and outcomes. He also shares how automation and simplified workflows reduce operational burden and expand access points for care. Finally, he explores why patient experience is becoming the key competitive differentiator in ambulatory healthcare. Tune in to learn how rethinking a decades-old process could unlock better care, better business, and better patient engagement. Resources: Connect with and follow Web Golinkin on LinkedIn, visit his website, or reach out via email! Follow Babson Diagnostics on LinkedIn and explore their website! Learn more about BetterWay here! ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/outcomes-rocket-769427/episodes/reinventing-blood-testing-for-better-patient-experience-with-web-golinkin-president-at-babson-diagnostics/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/outcomes-rocket-769427/reinventing-blood-testing-for-better-patient-experience-with-web-golinkin-president-at-babson-diagnostics.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.