# Nursing Exam Prep [NCLEX-RN] 95, Therapeutic Communication Techniques

Page: https://stenobird.com/podcast/nursing-healthcare-exam-prep-7652377/nursing-exam-prep-nclex-rn-95-therapeutic-communication-techniques
Text version: https://stenobird.com/podcast/nursing-healthcare-exam-prep-7652377/nursing-exam-prep-nclex-rn-95-therapeutic-communication-techniques.md
Podcast: [Nursing & Healthcare Exam Prep](https://stenobird.com/podcast/nursing-healthcare-exam-prep-7652377)
Published: 2026-04-17T03:19:49+00:00
Episode link: https://open-exam-prep.com/
Audio file: https://episodes.captivate.fm/episode/d320a740-7049-46a4-b47e-551550de81cd.mp3
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Duration seconds: 211

## Resource

This podcast is made by Ran Chen, who holds an EA license, Insurance and Securities licenses (Series 6, 63, 65), and the CFP® designation. He is passionate about opening access to high-quality exam preparation resources and helping learners prepare more effectively for professional certification exams. In this episode you will learn: • How to identify and avoid the most common non-therapeutic communication traps on the NCLEX, such as false reassurance and giving unsolicited advice. • The application of the 'OARS' mnemonic which stands for Open-ended questions, Affirmations, Reflective listening, and Summarizing. • Why reflective statements that validate a patient's feelings are almost always the correct answer over responses that offer immediate solutions. • The critical difference in communication strategies for patients in crisis or those with cognitive impairments, prioritizing safety and validation. • The absolute rule for communicating across language barriers which is using a professional medical interpreter instead of family members. For more free exam prep tools, practice questions, and AI-powered explanations, visit https://open-exam-prep.com/ or Youtube Channel: https://www.youtube.com/@Open-exam-prep

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## Transcript

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