# Nonprofit Leadership: What To Do When Someone On Your Team Isn’t Delivering (E. 42) Page: https://stenobird.com/podcast/nonprofit-launch-plan-podcast-for-startup-small-and-growing-nonprofits-7220374/nonprofit-leadership-what-to-do-when-someone-on-your-team-isn-t-delivering-e-42 Text version: https://stenobird.com/podcast/nonprofit-launch-plan-podcast-for-startup-small-and-growing-nonprofits-7220374/nonprofit-leadership-what-to-do-when-someone-on-your-team-isn-t-delivering-e-42.md Podcast: [Nonprofit Launch Plan Podcast for Startup, Small, and Growing Nonprofits](https://stenobird.com/podcast/nonprofit-launch-plan-podcast-for-startup-small-and-growing-nonprofits-7220374) Published: 2026-03-06T14:35:18+00:00 Episode link: https://nonprofitlaunchplan.transistor.fm/42 Audio file: https://media.transistor.fm/72afb019/48aea59e.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/nonprofit-launch-plan-podcast-for-startup-small-and-growing-nonprofits-7220374/episodes/nonprofit-leadership-what-to-do-when-someone-on-your-team-isn-t-delivering-e-42 Duration seconds: 1167 ## Resource Sooner or later, every nonprofit leader faces a difficult leadership moment. You bring someone onto your team because you believe in them. They care about the mission and want to help move the organization forward. But over time something starts to feel off. Deadlines slip. Details are missed. Results are not what they should be. Now you are left wondering what the real issue is. Is it a coaching problem? A communication breakdown? Or did you make the wrong hiring decision? In this episode of the Nonprofit Launch Plan Podcast for Startup, Small, and Growing Nonprofits , nonprofit growth coach Matt Stockman walks through a practical leadership framework that helps nonprofit leaders diagnose performance issues on their team and respond in a way that actually helps people improve. Instead of reacting emotionally or avoiding the conversation, effective leaders step back and diagnose the real cause of the problem. Matt explains the Three Scenario Framework , a simple diagnostic tool he regularly uses when coaching nonprofit leaders through team performance challenges. What You’ll Learn in This Episode • Why ignoring performance issues creates long term culture problems inside a nonprofit • The leadership mindset required to address team challenges early and constructively • Why many underperformance problems are actually symptoms of deeper issues • How to have productive conversations with team members who are struggling The Three Scenarios Behind Team Performance Problems Matt explains that when a team member is struggling, one of three things is usually happening. 1. Execution Problems (A Skills Issue) The team member understands the role and expectations but struggles to execute consistently. This often means they need additional development such as: • Training • Coachin… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/nonprofit-launch-plan-podcast-for-startup-small-and-growing-nonprofits-7220374/episodes/nonprofit-leadership-what-to-do-when-someone-on-your-team-isn-t-delivering-e-42/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/nonprofit-launch-plan-podcast-for-startup-small-and-growing-nonprofits-7220374/nonprofit-leadership-what-to-do-when-someone-on-your-team-isn-t-delivering-e-42.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.