# 36: How the BBC Experiments at Scale: Learning Since 1922 Page: https://stenobird.com/podcast/nerdout-spotify-4978381/36-how-the-bbc-experiments-at-scale-learning-since-1922 Text version: https://stenobird.com/podcast/nerdout-spotify-4978381/36-how-the-bbc-experiments-at-scale-learning-since-1922.md Podcast: [NerdOut@Spotify](https://stenobird.com/podcast/nerdout-spotify-4978381) Published: 2026-06-11T13:00:00+00:00 Episode link: https://podcasters.spotify.com/pod/show/engineeringatspotify/episodes/36-How-the-BBC-Experiments-at-Scale-Learning-Since-1922-e3kbp6c Audio file: https://anchor.fm/s/805682b0/podcast/play/121021068/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-4%2Fa10d1921-1898-7784-ed4b-217cb86f1b62.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/nerdout-spotify-4978381/episodes/36-how-the-bbc-experiments-at-scale-learning-since-1922 Duration seconds: 1919 ## Resource How do you build a culture of experimentation inside a 100-year-old institution? This episode is part of our special miniseries on product experimentation where we go beyond A/B testing basics to explore how teams build experimentation culture, move faster with data, and make smarter product bets in practice. Hosting this series are two of Spotify’s finest experimentation nerds: Luke Frake, group product manager for subscriptions, and Mårten Schultzberg, staff data scientist for Spotify’s experimentation platform, Confidence ( confidence.spotify.com ). In this second episode, we explore what it’s like when your streaming content provider is also a national institution. As the UK's national public service broadcaster, the BBC produces everything from news and sports to drama and education across major digital services used by millions every day. With products spanning iPlayer, Sounds, and over a dozen mobile apps, experimentation at the BBC means optimizing for vastly different formats, platforms, and audience needs — all without the subscription metrics that most digital companies rely on. Luke Frake and Mårten Schultzberg are joined by Divya Isaiah, Head of Experimentation at the BBC. She walks us through how the BBC runs a decentralized experimentation model supported by a center of excellence that acts as an in-house consultancy, filling gaps across teams at different levels of maturity. The conversation also explores how Divya approaches experimentation velocity (both the number of experiments and the number of teams experimenting), why the BBC's editorial teams are now getting into A/B testing, and where AI is showing up in experimentation tools versus where it's actually adding value. Hear what happens when a venerable institution like the BBC embraces a culture… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/nerdout-spotify-4978381/episodes/36-how-the-bbc-experiments-at-scale-learning-since-1922/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/nerdout-spotify-4978381/36-how-the-bbc-experiments-at-scale-learning-since-1922.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.