# From Triggered to Tactical: How to Stay Calm, Ask Better Questions, and Take Control

Page: https://stenobird.com/podcast/negotiate-anything-5844366/from-triggered-to-tactical-how-to-stay-calm-ask-better-questions-and-take-control
Text version: https://stenobird.com/podcast/negotiate-anything-5844366/from-triggered-to-tactical-how-to-stay-calm-ask-better-questions-and-take-control.md
Podcast: [Negotiate Anything](https://stenobird.com/podcast/negotiate-anything-5844366)
Published: 2026-05-01T09:00:00+00:00
Episode link: https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/s.gum.fm/s-68b9f3f0d5d94d8302cbc0c0/traffic.megaphone.fm/YAP9804619216.mp3?updated=1777394492
Audio file: https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/s.gum.fm/s-68b9f3f0d5d94d8302cbc0c0/traffic.megaphone.fm/YAP9804619216.mp3?updated=1777394492
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JSON: https://stenobird.com/v1/public/podcasts/negotiate-anything-5844366/episodes/from-triggered-to-tactical-how-to-stay-calm-ask-better-questions-and-take-control
Duration seconds: 4289

## Resource

What if the hardest part of negotiation isn’t the other person — but the story you’re telling yourself? In this masterclass episode of Negotiate Anything, two expert perspectives reveal how identity, self-awareness, and emotional intelligence shape every conversation you have. Columbia professor Beth Fisher-Yoshida shares how slowing down, asking better questions, and resisting snap judgments can transform conflict into connection. Then, negotiation strategist Glenn explores why your identity — who you choose to be in the moment — is your greatest advantage. It’s not just about tactics; it’s about showing up with clarity, empathy, and intention. You’ll learn: Why curiosity outperforms confrontation How your internal narratives drive your outcomes When to push forward—and when to walk away This episode isn’t just about negotiating better deals — it’s about becoming a better communicator in every part of your life. Because how you show up changes everything.

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## Transcript

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