# Episode 119: Lopsided Biceps Page: https://stenobird.com/podcast/msp-chat-6703058/episode-119-lopsided-biceps Text version: https://stenobird.com/podcast/msp-chat-6703058/episode-119-lopsided-biceps.md Podcast: [MSP Chat](https://stenobird.com/podcast/msp-chat-6703058) Published: 2026-04-10T15:51:52+00:00 Episode link: https://www.spreaker.com/episode/episode-119-lopsided-biceps--71235304 Audio file: https://p.podderapp.com/2846285216/api.spreaker.com/download/episode/71235304/26_4_8_msp_chat_episode_119_audio_export.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/msp-chat-6703058/episodes/episode-119-lopsided-biceps Duration seconds: 4611 ## Resource Erick and Rich discuss why anyone using or selling LLM tokens badly needs FinOps help, as well as why an MSP’s onboarding process determines how long new clients stay, how much they spend, and how profitable they become. Then they’re joined by Rev.io’s Evan Rice for a conversation about why MSPs are the logical candidate to own the agentic layer at SMBs, and how they can go about doing it. And finally, one last thing: We’ve had it with these &*$%-ing bees on this &*$%-ing plane. Discussed in this episode: Balancing AI innovation and cost: The new FinOps mandate Rev.io Doesn’t Fear Claude Code. It Loves It. North Carolina flight delayed by bee swarm on turbine Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/msp-chat-6703058/episodes/episode-119-lopsided-biceps/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/msp-chat-6703058/episode-119-lopsided-biceps.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.