# Bonus Episode: Zero Tolerance Page: https://stenobird.com/podcast/msp-chat-6703058/bonus-episode-zero-tolerance Text version: https://stenobird.com/podcast/msp-chat-6703058/bonus-episode-zero-tolerance.md Podcast: [MSP Chat](https://stenobird.com/podcast/msp-chat-6703058) Published: 2026-04-14T15:12:17+00:00 Episode link: https://www.spreaker.com/episode/bonus-episode-zero-tolerance--71293137 Audio file: https://p.podderapp.com/2846285216/api.spreaker.com/download/episode/71293137/26_4_26_bonus_episode_zero_tolerance_audio_export.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/msp-chat-6703058/episodes/bonus-episode-zero-tolerance Duration seconds: 3571 ## Resource In this special bonus episode of MSP Chat, sponsored by Datto, Erick and Rich talk about why there’s still plenty of growth potential in backup and security for MSPs and why their clients need help in both areas now more than ever, as well as why speed is the ultimate competitive advantage for MSPs and how to cultivate it. Then they’re joined by Kaseya’s Adam Marget for a look at why cyber resilience solutions should be part of every MSP's service offerings and why every end user needs cyber resilience. And finally, one last thing: When those cute items you see on a store shelf turn out to be lifelike because they’re alive. Discussed in this episode: 2026 Kaseya Cybersecurity Outlook Report Backup and recovery solutions Rethinking cyber resilience for modern IT Owl found napping on antique store shelf in New York Real-life possum found hiding in soft-toy display at Tasmanian airport ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/msp-chat-6703058/episodes/bonus-episode-zero-tolerance/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/msp-chat-6703058/bonus-episode-zero-tolerance.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.