# CRA Under Scrutiny for Service Gaps

Page: https://stenobird.com/podcast/montreal-news-today-2-min-news-the-daily-news-now-7589889/cra-under-scrutiny-for-service-gaps
Text version: https://stenobird.com/podcast/montreal-news-today-2-min-news-the-daily-news-now-7589889/cra-under-scrutiny-for-service-gaps.md
Podcast: [Montreal News Today | 2 Min News | The Daily News Now!](https://stenobird.com/podcast/montreal-news-today-2-min-news-the-daily-news-now-7589889)
Published: 2026-06-02T15:39:47+00:00
Episode link: https://api.fastcast.ai/audio/9b5c596e-0cfc-4504-b940-aaac5b5f08a0.mp3
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Duration seconds: 92

## Resource

The CRA’s service woes are under fresh scrutiny as the Ombud launches an investigation into confusing complaint pathways and inconsistent wait times, especially for urgent issues — a problem amplified by last fall’s auditor general report and the expired 100-day fix plan. Taxpayers deserve clear, reliable help from a federal agency meant to serve them — but right now, different complaints lead down different, often frustrating, roads. Officials say they’re working on a long-term solution, though no update has been shared yet. The situation remains unresolved — and the pressure’s mounting. Support the show: Get a discount at https://solipillow.com/discount/dnn. Advertise on DNN: advertise@thednn.ai This is an automated, high-level news summary based on public reporting. Report issues to feedback@thednn.ai. View sources & latest updates: https://sources.thednn.ai/72eb93cfc34ffe66

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## Transcript

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