# [TOP STORY] Ignoring tech issues costs financial services industry millions every year Page: https://stenobird.com/podcast/moneywebnow-1014615/top-story-ignoring-tech-issues-costs-financial-services-industry-millions-every-year Text version: https://stenobird.com/podcast/moneywebnow-1014615/top-story-ignoring-tech-issues-costs-financial-services-industry-millions-every-year.md Podcast: [MoneywebNOW](https://stenobird.com/podcast/moneywebnow-1014615) Published: 2026-07-08T06:42:00+00:00 Episode link: https://iono.fm/e/1694098 Audio file: https://dl.iono.fm/epi/prov_216/epi_1694098_medium.m4a?p=rss Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/moneywebnow-1014615/episodes/top-story-ignoring-tech-issues-costs-financial-services-industry-millions-every-year Duration seconds: 382 ## Resource ‘We found that technology friction is effectively a hidden productivity tax that never really shows up on any dashboard' – Altron Digital Business MD Craig Stewart. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/moneywebnow-1014615/episodes/top-story-ignoring-tech-issues-costs-financial-services-industry-millions-every-year/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/moneywebnow-1014615/top-story-ignoring-tech-issues-costs-financial-services-industry-millions-every-year.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.