# 211: Key Numbers Every Therapist Needs to Track for Client Retention and Business Growth Page: https://stenobird.com/podcast/money-skills-for-therapists-4315479/211-key-numbers-every-therapist-needs-to-track-for-client-retention-and-business-growth Text version: https://stenobird.com/podcast/money-skills-for-therapists-4315479/211-key-numbers-every-therapist-needs-to-track-for-client-retention-and-business-growth.md Podcast: [Money Skills For Therapists](https://stenobird.com/podcast/money-skills-for-therapists-4315479) Published: 2026-06-02T09:00:00+00:00 Episode link: https://moneyskillsfortherapists.com/key-numbers-every-therapist-needs-to-track-for-client-retention/ Audio file: https://op3.dev/e/episodes.captivate.fm/episode/ed96db34-0a75-425a-8af6-fc1fa76d5a5b.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/money-skills-for-therapists-4315479/episodes/211-key-numbers-every-therapist-needs-to-track-for-client-retention-and-business-growth Duration seconds: 2429 ## Resource Many of us become therapists because we care deeply about people, not because we want to spend our days looking at business data. So, it makes sense if tracking metrics feels a little cold, overly analytical, or disconnected from the human side of the work you're doing. But the truth is, good data can actually support you in caring for both your clients and your clinicians more effectively. In this episode, I’m joined by Tory Krone, group practice owner and creator of PracticeVital, to talk about how the right numbers can help us understand what’s really happening inside a therapy practice. Together, we explore how tracking things like churn, retention, rebooking, and clinician productivity can move you out of guesswork and into clearer, steadier decision-making. Click here to learn more about PracticeVital — and get $30 off your first month when you sign up using the referral code MoneyN&B ​ ​ Ready to feel more calm and confident about your money? Do you feel confused, ashamed, or uncertain about your finances? Are you craving support to help shift your money mindset and transform your relationship with money? Are you ready to develop the skills and confidence you need to finally take control of your business finances and build a practice that actually takes care of you? If so, I’d love for you to join me for one of my free online workshops , designed specifically for private practice owners who feel stuck—whether it’s mindset blocks, avoidance, or the technical side of managing money. In just one hour together, you’ll learn practical tools, strategies, and next steps to move forward in your business (and your life) with clarity, intention, and ease. Click here to explore upcoming workshops and save your spot or register to get the replay. Using Data to See Patte… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/money-skills-for-therapists-4315479/episodes/211-key-numbers-every-therapist-needs-to-track-for-client-retention-and-business-growth/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/money-skills-for-therapists-4315479/211-key-numbers-every-therapist-needs-to-track-for-client-retention-and-business-growth.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.