# Why do 81% of Mature AI Programs Get Rolled Back? with Daniel Morris, CPO at Sinch

Page: https://stenobird.com/podcast/modern-cto-509977/why-do-81-of-mature-ai-programs-get-rolled-back-with-daniel-morris-cpo-at-sinch
Text version: https://stenobird.com/podcast/modern-cto-509977/why-do-81-of-mature-ai-programs-get-rolled-back-with-daniel-morris-cpo-at-sinch.md
Podcast: [Modern CTO](https://stenobird.com/podcast/modern-cto-509977)
Published: 2026-06-29T11:00:00+00:00
Episode link: https://chrt.fm/track/B4A277/traffic.megaphone.fm/LDB4181484876.mp3
Audio file: https://chrt.fm/track/B4A277/traffic.megaphone.fm/LDB4181484876.mp3
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JSON: https://stenobird.com/v1/public/podcasts/modern-cto-509977/episodes/why-do-81-of-mature-ai-programs-get-rolled-back-with-daniel-morris-cpo-at-sinch
Duration seconds: 2794

## Resource

Confidence and readiness are actually NOT the same thing. Today, we're talking to Daniel Morris, CPO at Sinch, about why 81% of mature companies roll back their AI programs even as 89% of leaders claim they're fully prepared, how the shift from SMS to rich messaging is rewriting the rules for how brands connect with customers, and why the next evolution of authentication might mean your phone silently proves who you are without you ever seeing a prompt. All of this right here, right now, on the Modern CTO Podcast! To learn more about Sinch, check out their website here.

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## Transcript

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