# The Human Factor in the Digital Future - A Conversation with Andreas Ekström

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Text version: https://stenobird.com/podcast/mobility-redefined-7025064/the-human-factor-in-the-digital-future-a-conversation-with-andreas-ekstr-m.md
Podcast: [Mobility Redefined](https://stenobird.com/podcast/mobility-redefined-7025064)
Published: 2025-07-07T08:00:00+00:00
Episode link: https://mobilityredefined.com/episodes/the-human-factor-in-the-digital-future-a-conversation-with-andreas-ekstrom
Audio file: https://episodes.captivate.fm/episode/050f5cea-e542-4f0c-a9e0-c7b0d16d3de4.mp3
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JSON: https://stenobird.com/v1/public/podcasts/mobility-redefined-7025064/episodes/the-human-factor-in-the-digital-future-a-conversation-with-andreas-ekstr-m
Duration seconds: 820

## Resource

In this episode, recorded live at the UITP Global Public Transport Summit in Hamburg, Kaan Yildizgoz is joined by acclaimed author and digital futurist Andreas Ekström. Together, they explore the profound role human judgment plays in a world increasingly influenced by artificial intelligence. Andreas shares why leadership, team-building, and social interaction cannot be replicated by AI — and why the human touch is essential to public transport, especially post-pandemic. He reflects on the hybrid nature of mobility as both a political and market-driven service and offers insights into how cities can remain socially alive in a digital-first era. Listeners will come away with thoughtful perspectives on everything from algorithmic bias to storytelling in public sector communication — plus practical examples from Sweden, Estonia, and beyond. This episode is a call to design systems that keep people at the centre, supported — not replaced — by technology. Chapters: 00:00 Introduction and Welcome 00:21 Special Guest: Andreas Ekstrom 01:18 The Role of Human Judgment in AI 02:51 Impact of the Pandemic on Social Interaction 04:11 Public Transport and Social Policy 07:39 The Importance of Storytelling in Mobility 10:08 Designing Future Cities 11:46 Global Perspectives on Public Transport 12:40 Conclusion and Contact Information Connect with Us: Website: https://mobilityredefined.com LinkedIn: https://www.linkedin.com/company/mobility-redefined/ Mobility Redefined is brought to you by Modaxo https://www.modaxo.com Host: Dr. Kaan Yildizgoz Producer: Mike Cartmel Executive Producer: Darren Turpin Special thanks to: Brand design: Tina Olagundoye Digital Media: Belén Iturrioz Campo Marketing content and Mobility Redefined newsletter: Mike Cartmel If you have a question or comment, em…

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