# Exploring Singapore's Innovative Bus Contracting Model with Jeremy Yap

Page: https://stenobird.com/podcast/mobility-redefined-7025064/exploring-singapore-s-innovative-bus-contracting-model-with-jeremy-yap
Text version: https://stenobird.com/podcast/mobility-redefined-7025064/exploring-singapore-s-innovative-bus-contracting-model-with-jeremy-yap.md
Podcast: [Mobility Redefined](https://stenobird.com/podcast/mobility-redefined-7025064)
Published: 2024-12-11T08:00:00+00:00
Episode link: https://mobilityredefined.com/episodes/exploring-singapores-innovative-bus-contracting-model-with-jeremy-yap
Audio file: https://podcasts.captivate.fm/media/08f44d98-3af2-47dd-9df1-fcee96dbd5ca/Exploring-Singapore-s-Innovative-Bus-Contracting-Model-with-Jer.mp3
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JSON: https://stenobird.com/v1/public/podcasts/mobility-redefined-7025064/episodes/exploring-singapore-s-innovative-bus-contracting-model-with-jeremy-yap
Duration seconds: 784

## Resource

Episode Overview: This bonus episode of Mobility Redefined was recorded live at SITCE 2024 in Singapore. Host Dr. Kaan Yildizgoz sits down with Jeremy Yap, Deputy Chief Executive of the Land Transport Authority (LTA) of Singapore, to explore the transformative journey of Singapore's bus system, including the adoption of the bus contracting model and its impact on service quality, cost management, and innovation. Host: Dr. Kaan Yildizgoz Guest: Jeremy Yap, Deputy Chief Executive, Land Transport Authority, Singapore Key Topics Discussed: 1. The transition from a duopoly to a bus contracting model in Singapore. 2. Benefits of the bus contracting model, including improved service satisfaction and cost containment. 3. Managing costs and roles in asset ownership between authorities and operators. 4. Key performance indicators (KPIs) and their role in maintaining service quality. 5. The integration of technology for fleet management, commuter information, and operational efficiency. 6. Future developments in Singapore's bus system, including the transition to electric buses and achieving net-zero targets. Memorable Quotes: “We weren’t content with the state of affairs and wanted to move into a more contestable framework to dictate service provisions in line with service expectations and changing travel demands.” - Jeremy Yap “Public transport satisfaction levels have improved, rising from 88.5% in 2013 to 93% in 2023.” - Jeremy Yap “Technology allows us to track buses in real time and provide commuters with accurate bus arrival times, improving their experience significantly.” - Jeremy Yap Learn More About Our Guest: Jeremy Yap is the Deputy Chief Executive of the Land Transport Authority (LTA) of Singapore, overseeing policy and planning for one of the world's most advanced…

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