# 394. How to Keep Clients Coming Back: Building Support Packages That Work for You and Them”

Page: https://stenobird.com/podcast/mentoring-with-geraldine-1290288/394-how-to-keep-clients-coming-back-building-support-packages-that-work-for-you-and-them
Text version: https://stenobird.com/podcast/mentoring-with-geraldine-1290288/394-how-to-keep-clients-coming-back-building-support-packages-that-work-for-you-and-them.md
Podcast: [Mentoring with Geraldine](https://stenobird.com/podcast/mentoring-with-geraldine-1290288)
Published: 2026-03-16T18:30:00+00:00
Episode link: https://mentoringwithgeraldine.com/podcast/
Audio file: https://episodes.captivate.fm/episode/daf17a0c-0114-441f-891e-1e02c00c4d86.mp3
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Duration seconds: 1077

## Resource

Most clients don’t drop off because they’re done. They drop off because no one’s shown them what comes next. In this episode, I talk about how clear support packages can change everything, giving your clients structure, giving you steady income, and making the whole experience flow better for everyone. I share how losing private health rebates ended up being one of the best things that happened to my business, the glittery magic wand story that still makes me grin, and the small phrase that changed the way I work: “your next appointment is.” If you built your care around outcomes instead of one off consults, what would shift for you and your clients? If you enjoyed this episode, give it a quick five star rating and share it with your fellow practitioners. Come join the Monday Group for good conversation, connection and real support from other practitioners. https://www.geraldineheadley.com/nl-clinical Work with Geraldine: www.geraldineheadley.com www.instagram.com/mentoringwithgeraldine/

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## Transcript

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