# Salesforce CMO, Ariel Kelman's 25-Year Playbook for Marketing at Scale Page: https://stenobird.com/podcast/marketing-vanguard-228325/salesforce-cmo-ariel-kelman-s-25-year-playbook-for-marketing-at-scale Text version: https://stenobird.com/podcast/marketing-vanguard-228325/salesforce-cmo-ariel-kelman-s-25-year-playbook-for-marketing-at-scale.md Podcast: [Marketing Vanguard](https://stenobird.com/podcast/marketing-vanguard-228325) Published: 2026-01-29T12:00:00+00:00 Episode link: https://shows.acast.com/cmo-moves/episodes/salesforce-cmo-ariel-kelmans-25-year-playbook-marketingscale Audio file: https://sphinx.acast.com/p/open/s/62470776b68b3c0012ad99a8/e/697ad9c83718a16ceb0ec436/media.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/marketing-vanguard-228325/episodes/salesforce-cmo-ariel-kelman-s-25-year-playbook-for-marketing-at-scale Duration seconds: 1712 ## Resource In today’s tech-driven world, tech marketers cannot afford to lose sight of client trust. And yet, they do. On this episode of the Marketing Vanguard podcast, President and CMO of Salesforce, Ariel Kelman , reveals why customer success storytelling matters more than ever, how to ground AI in trusted first-party data, and the key strategies for balancing AI automation with human creativity.  What You'll Learn: How to ground AI agents in customer data to drive measurable outcomes  Why CMO leadership must pioneer AI adoption before mandating it across teams  AI’s productivity paradox - why it enables both more output AND better work-life balance  How to position your brand's trust as a competitive moat in the AI era The framework for balancing centralized brand strategy with decentralized field execution   Why "show, don't tell" beats feature-focused marketing when launching complex products  Hosted on Acast. See acast.com/privacy for more information. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/marketing-vanguard-228325/episodes/salesforce-cmo-ariel-kelman-s-25-year-playbook-for-marketing-at-scale/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/marketing-vanguard-228325/salesforce-cmo-ariel-kelman-s-25-year-playbook-for-marketing-at-scale.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.