# BONUS: AI in Manufacturing: What’s Broken, What’s Working, and How Manufacturers Can Succeed with AI featuring PTC's Joseph June Page: https://stenobird.com/podcast/manufacturing-happy-hour-854319/bonus-ai-in-manufacturing-what-s-broken-what-s-working-and-how-manufacturers-can-succeed-with-ai-featuring-ptc-s-joseph-june Text version: https://stenobird.com/podcast/manufacturing-happy-hour-854319/bonus-ai-in-manufacturing-what-s-broken-what-s-working-and-how-manufacturers-can-succeed-with-ai-featuring-ptc-s-joseph-june.md Podcast: [Manufacturing Happy Hour](https://stenobird.com/podcast/manufacturing-happy-hour-854319) Published: 2026-07-10T09:01:00+00:00 Episode link: http://manufacturinghappyhour.com Audio file: https://episodes.captivate.fm/episode/0e5ff107-5dcf-48fd-bf2b-96ab5ece4593.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/manufacturing-happy-hour-854319/episodes/bonus-ai-in-manufacturing-what-s-broken-what-s-working-and-how-manufacturers-can-succeed-with-ai-featuring-ptc-s-joseph-june Duration seconds: 1404 ## Resource What if your AI strategy doesn't need more agents, just a better plan? This week Chris sits down with Joseph June, who leads AI strategy at PTC to talk about what companies are getting wrong with AI - going too broad too fast. Joseph goes into why picking one problem and really solving it is the way to go when onboarding AI. He shares a great example of what a strong AI use case looks like on the shop floor and unpacks the concept of ‘production data foundation’. The conversation turns to where agents are headed. There's also some good, grounded discussion here on building trust with AI and how the process mirrors onboarding any new employee. In this episode, find out: How AI experience helped Joseph make the leap from ServiceMax into leading AI strategy at PTC The most common mistake manufacturers make when rolling out AI What separates companies making AI progress from those stuck in pilot purgatory What ‘production data foundation’ means, and why simply having more data shouldn’t be the goal How AI agents are being used in manufacturing today, and where that's headed next Why the plan behind your agents matters more than the agents themselves How to build trust in AI gradually, using the advise, assist and automate framework Enjoying the show? Please leave us a review here. Even one sentence helps. It’s feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “A lot of the hesitation and a lot of the concerns people have about AI are probably real, but a lot of them are sentiment, and it takes time to be able to build that trust.” - Joseph June, Head of AI Strategy at PTC “What's unique about AI that is different from a person - it is capable of processing a very large amount of data in a faithful and ruthless way to be able to accomplis… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/manufacturing-happy-hour-854319/episodes/bonus-ai-in-manufacturing-what-s-broken-what-s-working-and-how-manufacturers-can-succeed-with-ai-featuring-ptc-s-joseph-june/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/manufacturing-happy-hour-854319/bonus-ai-in-manufacturing-what-s-broken-what-s-working-and-how-manufacturers-can-succeed-with-ai-featuring-ptc-s-joseph-june.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.