# Managing Care Quality

Page: https://stenobird.com/podcast/managing-care-quality-7114584
Text version: https://stenobird.com/podcast/managing-care-quality-7114584.md
RSS feed: https://feeds.captivate.fm/managing-care-quality/
Official site: https://managing-care-quality.captivate.fm
Author: Lesley Shaw
Episodes: 35

## Resource

Welcome to Managing Care Quality Improvement with the Qualitizer Process—a podcast designed for Registered Managers who want to lead with confidence, revisit strategies, refine skills, and drive success in service quality improvement! My aim is to provide you with practical tips, trusted tools, and actionable insights to make managing your services more effective and less overwhelming. Whether you’re revisiting core principles or exploring new strategies, this podcast is here to support you at every step of your journey. I know managing services is challenging, but you don’t have to do it alone. With over 30 years as a Health & Social Care leader, I’m the founder of Registered Care Manager and creator of the Qualitizer Process™—a unique framework to guide managers through a quality improvement journey. “After 30 years of managing what is often termed 'turnaround' in care services and supporting other managers to deliver quality improvement, I realized I had developed a method that I used time and again. The Qualitizer Process™ was born from my hands-on experience and is designed specifically to support care professionals like you. It’s a simple, reliable approach focused on enhanc…

## Machine-readable

JSON: https://stenobird.com/v1/public/podcasts/managing-care-quality-7114584
Markdown: https://stenobird.com/podcast/managing-care-quality-7114584.md

## Episodes
- [Building a Service That Doesn't Depend on One Person](https://stenobird.com/podcast/managing-care-quality-7114584/building-a-service-that-doesn-t-depend-on-one-person) — 2026-07-10T05:00:00+00:00
- [Is Quality Everyone's Responsibility?](https://stenobird.com/podcast/managing-care-quality-7114584/is-quality-everyone-s-responsibility) — 2026-07-03T05:00:00+00:00
- [Turning Information Into Improvement](https://stenobird.com/podcast/managing-care-quality-7114584/turning-information-into-improvement) — 2026-06-26T05:00:00+00:00
- [Busy Managing or Actually Leading?](https://stenobird.com/podcast/managing-care-quality-7114584/busy-managing-or-actually-leading) — 2026-06-15T05:00:00+00:00
- [What’s Changing in CQC Inspections and What Isn’t](https://stenobird.com/podcast/managing-care-quality-7114584/what-s-changing-in-cqc-inspections-and-what-isn-t) — 2026-03-19T05:00:00+00:00
- [Are You Leading or Mothering Your Team? A Mother’s Day reflection for care leaders](https://stenobird.com/podcast/managing-care-quality-7114584/are-you-leading-or-mothering-your-team-a-mother-s-day-reflection-for-care-leaders) — 2026-03-11T09:15:00+00:00
- [Head Start to 2026 – Week 6 Create your 2026 roadmap](https://stenobird.com/podcast/managing-care-quality-7114584/head-start-to-2026-week-6-create-your-2026-roadmap) — 2026-01-23T05:00:00+00:00
- [Fixed 2026 Series: Week 5 Systems, Rota & Operational Flow](https://stenobird.com/podcast/managing-care-quality-7114584/fixed-2026-series-week-5-systems-rota-operational-flow) — 2026-01-16T05:00:00+00:00
- [Week 4 Fix 2026 Series: Residents, Outcomes & Co-Production 💖](https://stenobird.com/podcast/managing-care-quality-7114584/week-4-fix-2026-series-residents-outcomes-co-production) — 2026-01-09T05:00:00+00:00
- [Head start to a Fixed 2026 - Compliance with Confidence](https://stenobird.com/podcast/managing-care-quality-7114584/head-start-to-a-fixed-2026-compliance-with-confidence) — 2025-12-26T05:00:00+00:00
- [Head Start to a Fixed 2026 - Your team and your Rota](https://stenobird.com/podcast/managing-care-quality-7114584/head-start-to-a-fixed-2026-your-team-and-your-rota) — 2025-12-19T05:00:00+00:00
- [Head Start to a Fixed 2026 -Reflect, Reset & Move with Momentum](https://stenobird.com/podcast/managing-care-quality-7114584/head-start-to-a-fixed-2026-reflect-reset-move-with-momentum) — 2025-12-12T05:00:00+00:00
- [The SAF Sprint – 6 Benefits of Focused Action in 30 Days](https://stenobird.com/podcast/managing-care-quality-7114584/the-saf-sprint-6-benefits-of-focused-action-in-30-days) — 2025-09-26T05:00:00+00:00
- [The Efficiency Trap: Why “Smooth” Shifts Can Hide Big Problems](https://stenobird.com/podcast/managing-care-quality-7114584/the-efficiency-trap-why-smooth-shifts-can-hide-big-problems) — 2025-08-22T05:00:00+00:00
- [From Avoiding to Leading: 11 ways to Face Difficult Conversations](https://stenobird.com/podcast/managing-care-quality-7114584/from-avoiding-to-leading-11-ways-to-face-difficult-conversations) — 2025-08-18T08:30:00+00:00
- [From Unclear Goals to Measurable Momentum with OKR's](https://stenobird.com/podcast/managing-care-quality-7114584/from-unclear-goals-to-measurable-momentum-with-okr-s) — 2025-08-01T05:00:00+00:00
- [5 Warning Signs Your Care Home Is Losing Its Learning Culture -and How to Rebuild It](https://stenobird.com/podcast/managing-care-quality-7114584/5-warning-signs-your-care-home-is-losing-its-learning-culture-and-how-to-rebuild-it) — 2025-07-24T10:00:00+00:00
- [5 fixes that actually help When Your Digital System is Working Against You:](https://stenobird.com/podcast/managing-care-quality-7114584/5-fixes-that-actually-help-when-your-digital-system-is-working-against-you) — 2025-07-18T05:00:00+00:00
- [5 Ways Your Mindset Shapes How You Lead and Improve Quality](https://stenobird.com/podcast/managing-care-quality-7114584/5-ways-your-mindset-shapes-how-you-lead-and-improve-quality) — 2025-07-10T05:00:00+00:00
- [From Firefighting to Focused: What Quadrant Are You In?](https://stenobird.com/podcast/managing-care-quality-7114584/from-firefighting-to-focused-what-quadrant-are-you-in) — 2025-04-24T13:00:00+00:00
- [From Reactive to Proactive – Embedding a Culture of Preventative Care](https://stenobird.com/podcast/managing-care-quality-7114584/from-reactive-to-proactive-embedding-a-culture-of-preventative-care) — 2025-04-11T05:00:00+00:00
- [Better Recruitment Stronger Retention](https://stenobird.com/podcast/managing-care-quality-7114584/better-recruitment-stronger-retention) — 2025-04-04T06:15:00+00:00
- [5 ways to LEAD with Confidence and drive real Change](https://stenobird.com/podcast/managing-care-quality-7114584/5-ways-to-lead-with-confidence-and-drive-real-change) — 2025-03-28T05:00:00+00:00
- [The SAF Sprint – 6 Benefits of Focused Action in 30 Days](https://stenobird.com/podcast/managing-care-quality-7114584/the-saf-sprint-6-benefits-of-focused-action-in-30-days-2) — 2025-03-07T07:00:00+00:00
- [Shift Your Perspective: 5 Powerful Reframing Techniques Every Registered Manager Needs"](https://stenobird.com/podcast/managing-care-quality-7114584/shift-your-perspective-5-powerful-reframing-techniques-every-registered-manager-needs) — 2025-01-24T05:00:00+00:00
- [Re-Focus to Thrive in 2025](https://stenobird.com/podcast/managing-care-quality-7114584/re-focus-to-thrive-in-2025) — 2025-01-17T05:00:00+00:00

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