# CMA Orders Heating Oil Suppliers to Refund Customers | London News

Page: https://stenobird.com/podcast/london-news-today-2-min-news-the-daily-news-now-7573121/cma-orders-heating-oil-suppliers-to-refund-customers-london-news
Text version: https://stenobird.com/podcast/london-news-today-2-min-news-the-daily-news-now-7573121/cma-orders-heating-oil-suppliers-to-refund-customers-london-news.md
Podcast: [London News Today | 2 Min News | The Daily News Now!](https://stenobird.com/podcast/london-news-today-2-min-news-the-daily-news-now-7573121)
Published: 2026-07-15T05:16:52+00:00
Episode link: https://sources.thednn.ai/e4c46660cb901855
Audio file: https://api.fastcast.ai/audio/10b47a12-4ff2-478e-9834-e088457b3755.mp3
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Duration seconds: 107

## Resource

Heating oil customers in the UK were hit hard when suppliers canceled orders and reoffered them at prices up to 350 pounds higher—until the CMA stepped in. Over 1,700 affected customers will get refunds or their original prices restored. While some firms are cooperating, others are being pressured—or threatened with legal action—to make amends. The watchdog also revealed that while price spikes were driven by global supply issues, consumers remain unprotected compared to gas and electricity users. To prevent future chaos, the CMA is pushing for a supplier registry, minimum cancellation standards, and an independent dispute resolution service. Listen in comfort: Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN: advertise@thednn.ai This is an automated, high-level news summary based on public reporting. Report issues to feedback@thednn.ai. View sources & latest updates: https://sources.thednn.ai/e4c46660cb901855

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## Transcript

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