# Episode 19: The Tsunami of Maintenance: How Lighting Designers Are Preparing Clients

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Text version: https://stenobird.com/podcast/lighting-matters-6960087/episode-19-the-tsunami-of-maintenance-how-lighting-designers-are-preparing-clients.md
Podcast: [Lighting Matters](https://stenobird.com/podcast/lighting-matters-6960087)
Published: 2025-05-28T17:21:57+00:00
Episode link: https://lightingmatterspodcast.com/episodes/episode-19-the-tsunami-of-maintenance-how-lighting-designers-are-preparing-clients
Audio file: https://episodes.castos.com/66889601ede0f5-02583431/2051674/c1e-1v643c5wvxda17v6z-gp3740npid5x-m0yqw7.mp3
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JSON: https://stenobird.com/v1/public/podcasts/lighting-matters-6960087/episodes/episode-19-the-tsunami-of-maintenance-how-lighting-designers-are-preparing-clients
Duration seconds: 4410

## Resource

"A 50,000-hour fixture, if it's on 24/7, like in many municipal buildings or hospitals…it won't even last six years." - Anne Kustner-Haser Anne Kustner Haser, President of AKLD Lighting Design joins hosts Lisa Reed and Avi Mor to tackle the urgent challenge of lighting maintainability in an industry where "lifetime" LEDs often fail within years. Drawing from three decades of experience designing for hospitality, retail, and high-end residential projects, Anne challenges manufacturers' assumptions about fixture longevity while advocating for serviceable components. "How sustainable is a fixture if you throw it away in seven years because you can't maintain it?" she asks, highlighting the disconnect between energy savings and total lifecycle costs. The conversation delves into practical strategies for project longevity, from remoting drivers to specifying spare fixtures. When a Wisconsin seminary expects lighting to last 65 years while tech companies expect the same from their buildings, how do we design accordingly? Avi, Lisa, and Anne explore maintainability ratings, controls ownership, and stocking strategies that keep spaces illuminated for decades instead of years. For professionals who want lighting that works as long as the spaces they illuminate, this episode offers crucial insights into the industry's looming "tsunami of maintenance." In This Episode: (00:00) Introduction to Anne Kustner Haser of AKLD Lighting Design and episode sponsor Lumenpulse (05:40) Anne's journey into lighting design - from fine arts background to engineering firm experience and starting her own business (12:55) The concept of maintainability in lighting - moving beyond basic sustainability to address fixture longevity and serviceability (20:10) Research findings - manufacturer survey res…

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