# The 1% Account That Turns Real Estate Problems Into Raving Fans

Page: https://stenobird.com/podcast/life-at-ten-tenths-6925311/the-1-account-that-turns-real-estate-problems-into-raving-fans
Text version: https://stenobird.com/podcast/life-at-ten-tenths-6925311/the-1-account-that-turns-real-estate-problems-into-raving-fans.md
Podcast: [Life at Ten Tenths](https://stenobird.com/podcast/life-at-ten-tenths-6925311)
Published: 2026-05-18T07:30:00+00:00
Episode link: https://life-at-ten-tenths.captivate.fm
Audio file: https://episodes.captivate.fm/episode/9a49afae-cdd2-4185-b509-39721115936c.mp3
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JSON: https://stenobird.com/v1/public/podcasts/life-at-ten-tenths-6925311/episodes/the-1-account-that-turns-real-estate-problems-into-raving-fans
Duration seconds: 1506

## Resource

Speed bumps, problems, and the unexpected challenges are your biggest opportunity to win a client for life. Let's talk about the fund that makes it easy in the moment. In this Ten Tenths episode, Matt and Garrett unpack the "wow account": roughly 1% off the top of every closing, set aside to fix the unexpected and create moments clients never forget. You'll hear why the last thing that goes wrong becomes the anchor they remember, how to solve a client's pain instead of just absorbing it, and why this small fund pays back far beyond its cost. Real stories, low-cost ideas, and a system any agent can start this week. Let's get into it. Looking to build a real estate business that fuels your life rather than consumes it? → Join us at https://tentenths.co for coaching, community, and resources.

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## Transcript

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