# How to Drive KPI's the Right Way in Global Quality, with Burak Begen Page: https://stenobird.com/podcast/let-s-talk-quality-6567110/how-to-drive-kpi-s-the-right-way-in-global-quality-with-burak-begen Text version: https://stenobird.com/podcast/let-s-talk-quality-6567110/how-to-drive-kpi-s-the-right-way-in-global-quality-with-burak-begen.md Podcast: [Let's Talk Quality](https://stenobird.com/podcast/let-s-talk-quality-6567110) Published: 2026-03-31T12:00:00+00:00 Episode link: https://rx-group.io/captivate-podcast/how-to-drive-kpis-the-right-way-in-global-quality-with-burak-begen Audio file: https://episodes.captivate.fm/episode/b590edf0-aa75-4b6b-aae1-5e1adae0e6cb.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/let-s-talk-quality-6567110/episodes/how-to-drive-kpi-s-the-right-way-in-global-quality-with-burak-begen Duration seconds: 1799 ## Resource Perseverance, perspective and people-first leadership in a global quality role. In today's episode I was joined by Burak Begen, Head of Global Manufacturing Quality at Siemens Healthineers. I really wanted to speak to Burak because he’s built his career across multiple countries, cultures and challenges, and now leads quality across global manufacturing sites. His journey gives a very real view of what it actually takes to operate at that level. Burak’s career hasn’t been linear or easy. From starting his career in Turkey, moving to the US for his PhD, rebuilding his career from scratch, and navigating setbacks like job losses and site closures - his story is defined by perseverance and resilience. What stood out is how those experiences shaped the way he leads today. He leads from the front, sets high standards, but always stays close to his teams. Whether it’s staying late to close records or travelling globally to connect with people on site, his leadership is grounded in accountability and support. We talk about the following: Why perseverance is a defining trait for quality leaders Leading global teams across time zones and cultures Building a partnership mindset in quality instead of a “policing” approach Creating the right KPI culture and avoiding “watermelon metrics” Empowering teams to make decisions and building psychological safety If you are a quality professional managing multiple sites a leader struggling with KPIs, culture or engagement across sites, or someone who wants to step into a larger global role, then this episode is for you. Thank you Burak for sharing your incredible journey. Hope everyone enjoys the show. Timestamps: (00:00) Introduction to Burak Begen (06:00) The Importance of Quality in Leadership (10:39) Cultural Influences on Leadership (… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/let-s-talk-quality-6567110/episodes/how-to-drive-kpi-s-the-right-way-in-global-quality-with-burak-begen/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/let-s-talk-quality-6567110/how-to-drive-kpi-s-the-right-way-in-global-quality-with-burak-begen.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.