# The Automation Mistake That Costs Millions (CEO Americas HAI Robotics, ex-Target, GXO, Adrian Stoch)) Page: https://stenobird.com/podcast/lead-the-team-top-2-of-podcasts-1064768/the-automation-mistake-that-costs-millions-ceo-americas-hai-robotics-ex-target-gxo-adrian-stoch Text version: https://stenobird.com/podcast/lead-the-team-top-2-of-podcasts-1064768/the-automation-mistake-that-costs-millions-ceo-americas-hai-robotics-ex-target-gxo-adrian-stoch.md Podcast: [Lead the Team (Top 2% of Podcasts)](https://stenobird.com/podcast/lead-the-team-top-2-of-podcasts-1064768) Published: 2026-04-19T13:00:00+00:00 Episode link: http://www.benfanning.com/theceosessions/adrian-stoch Audio file: https://episodes.captivate.fm/episode/4e20bee4-b7d8-436a-a20d-e4f44ee7ad5f.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/lead-the-team-top-2-of-podcasts-1064768/episodes/the-automation-mistake-that-costs-millions-ceo-americas-hai-robotics-ex-target-gxo-adrian-stoch Duration seconds: 2920 ## Resource Looks Like Progress. It’s Not. So I asked Adrian Stoch, CEO Americas at Hai Robotics: What’s the mistake that looks right… but costs millions? Why do “working” systems still fail? What breaks first when you scale? He’s led automation at massive scale. Inside Target. Inside GXO. Now leading robotics. He told me about one warehouse…Robots installed. Systems live. Dashboards green. It looked like progress. Until it didn’t. 30% of the products didn’t even fit the system. $3M a year… gone. Here’s what most leaders are missing: The failure didn’t start with the robots. It started earlier. Bad inputs. Broken processes. Assumptions no one challenged. Automation didn’t fix it. It exposed it. Fast. Expensive. Unavoidable. Amateurs scale chaos. Leaders fix the system first… then automate… then scale. If your systems look like they’re working—but outcomes aren’t— 👉 where do you actually look first? ----- Connect with the Host, #1 bestselling author Ben Fanning Speaking and Training inquires Subscribe to my Youtube channel LinkedIn Instagram Twitter ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/lead-the-team-top-2-of-podcasts-1064768/episodes/the-automation-mistake-that-costs-millions-ceo-americas-hai-robotics-ex-target-gxo-adrian-stoch/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/lead-the-team-top-2-of-podcasts-1064768/the-automation-mistake-that-costs-millions-ceo-americas-hai-robotics-ex-target-gxo-adrian-stoch.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.