# What personal injury clients most value Page: https://stenobird.com/podcast/lawyers-weekly-podcast-network-1107165/what-personal-injury-clients-most-value Text version: https://stenobird.com/podcast/lawyers-weekly-podcast-network-1107165/what-personal-injury-clients-most-value.md Podcast: [Lawyers Weekly Podcast Network](https://stenobird.com/podcast/lawyers-weekly-podcast-network-1107165) Published: 2026-07-08T03:19:48+00:00 Episode link: https://thelawyersweeklyshow.libsyn.com/what-personal-injury-clients-most-value Audio file: https://traffic.libsyn.com/secure/thelawyersweeklyshow/LWS_Garbis_Kolokossian_260615_mixdown.mp3?dest-id=775273 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/lawyers-weekly-podcast-network-1107165/episodes/what-personal-injury-clients-most-value Duration seconds: 1651 ## Resource In this special episode of The Lawyers Weekly Show, produced in partnership with Gerard Malouf & Partners, we explore what clients' hardship teaches lawyers in personal injury about advocacy, trust, and justice. Host Jerome Doraisamy speaks with Gerard Malouf & Partners deputy managing partner Garbis Kolokossian about the firm's approach to personal injury, how this practice area is perceived by the rest of the profession, what clients need when they walk into the office, and the approach that must be taken, what his work has taught him about resilience and human behaviour, how personal injury lawyers can strike the right balance between resilience and becoming numb to the work, what personal injury work may look like in the future, and what will constitute best practice for lawyers in this space moving forward. To learn more about Gerard Malouf & Partners, click here . If you like this episode, show your support by rating us or leaving a review on Apple Podcasts (The Lawyers Weekly Show) and by following Lawyers Weekly on social media: Facebook , X and LinkedIn . If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email editor@lawyersweekly.com.au ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/lawyers-weekly-podcast-network-1107165/episodes/what-personal-injury-clients-most-value/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/lawyers-weekly-podcast-network-1107165/what-personal-injury-clients-most-value.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.