# SHIFT BREAK! How To Keep Your Customers Excited

Page: https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408/shift-break-how-to-keep-your-customers-excited
Text version: https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408/shift-break-how-to-keep-your-customers-excited.md
Podcast: [Keys To The Shop : Equipping Coffee Shop Leaders](https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408)
Published: 2026-04-16T10:00:00+00:00
Episode link: https://keystotheshop.libsyn.com/shift-break-how-to-keep-your-customers-excited
Audio file: https://traffic.libsyn.com/secure/keystotheshop/KTTS_sb_How_to_Keep_Your_Customers_Excited_EDITED.mp3?dest-id=412105
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JSON: https://stenobird.com/v1/public/podcasts/keys-to-the-shop-equipping-coffee-shop-leaders-1053408/episodes/shift-break-how-to-keep-your-customers-excited
Duration seconds: 821

## Resource

We talk a lot about engaging our customers and spend time, money, and effort to try to capture their attention in a crowded market. With so many things competing for their attention, what can a coffee shop do to keep their customers excited and loyal? Today on Shift Break we will be talking about ways that you can keep your customers excited and engaged without losing sleep or your identity in the process! KEYS TO THE SHOP® 1:1 CONSULTING AND COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email chris@keystothshop.com OR... book a free call now https://calendly.com/chrisdeferio/30min Related Episodes: 591: The Problem w/ Focusing On The Numbers vs The Guest Experience 525: Encore: Focusing on What is Essential w/ Greg McKeown SHIFT BREAK: Focusing on the Whole, Not the Part Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/ The best and most revered espresso machines on the planet: www.lamarzoccousa.com

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## Transcript

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