# Webinar Preview: Leveraging Psychology for Effective Behavioral Change with Process Gemba Walks Page: https://stenobird.com/podcast/kainexus-continuous-improvement-leadership-and-more-4169/webinar-preview-leveraging-psychology-for-effective-behavioral-change-with-process-gemba-walks Text version: https://stenobird.com/podcast/kainexus-continuous-improvement-leadership-and-more-4169/webinar-preview-leveraging-psychology-for-effective-behavioral-change-with-process-gemba-walks.md Podcast: [KaiNexus: Continuous Improvement, Leadership, and More](https://stenobird.com/podcast/kainexus-continuous-improvement-leadership-and-more-4169) Published: 2025-09-17T21:27:19+00:00 Episode link: https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-Preview-Leveraging-Psychology-for-Effective-Behavioral-Change-with-Process-Gemba-Walks-e38be5m Audio file: https://anchor.fm/s/af4aa24/podcast/play/108426870/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2025-8-17%2Ffb7222aa-7a8f-f6ec-cd39-db0969d4439d.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/kainexus-continuous-improvement-leadership-and-more-4169/episodes/webinar-preview-leveraging-psychology-for-effective-behavioral-change-with-process-gemba-walks Duration seconds: 964 ## Resource Registration link To be presented Sept 30 at 5 pm ET by Tracy O'Rourke. Do you have a painful process, but people don’t seem to want to embrace change to improve it? Does it seem that people are comfortable with the status quo? One of the most powerful Change Management tools you have is…Gemba Walks! Tracy O’Rourke Co-Author "The Problem-Solver's Toolkit" Co-Founder of the Just-in-Time Café Co-Host of the Just-in-Time Café podcast Master Black Belt UC San Diego Instructor Parody Music Video CreatorA process improvement ZEALOT! we’ll explore the psychology behind Gemba Walks specificallyrelated to some of the concepts shared in “Switch” by Chip & Dan Heath andwhy Gemba Walks are a MUST when you need difficult change to be easier ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/kainexus-continuous-improvement-leadership-and-more-4169/episodes/webinar-preview-leveraging-psychology-for-effective-behavioral-change-with-process-gemba-walks/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/kainexus-continuous-improvement-leadership-and-more-4169/webinar-preview-leveraging-psychology-for-effective-behavioral-change-with-process-gemba-walks.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.