# High Conflict Behavior at Work Part 2 with Michael Lomax Page: https://stenobird.com/podcast/it-s-all-your-fault-high-conflict-people-5633630/high-conflict-behavior-at-work-part-2-with-michael-lomax Text version: https://stenobird.com/podcast/it-s-all-your-fault-high-conflict-people-5633630/high-conflict-behavior-at-work-part-2-with-michael-lomax.md Podcast: [It’s All Your Fault: High Conflict People](https://stenobird.com/podcast/it-s-all-your-fault-high-conflict-people-5633630) Published: 2026-03-05T11:00:00+00:00 Episode link: https://share.transistor.fm/s/c394f227 Audio file: https://op3.dev/e/media.transistor.fm/c394f227/048a5a01.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/it-s-all-your-fault-high-conflict-people-5633630/episodes/high-conflict-behavior-at-work-part-2-with-michael-lomax Duration seconds: 2397 ## Resource Michael Lomax joins Megan Hunter to share practical tools leaders can use right away when high conflict behavior is derailing their team. They cover BIFF responses for written communication, how to redirect disruptive meeting participants, handling chronic complainers with EAR statements, and what it actually takes to build a conflict-competent culture. Plus—details on two upcoming trainings from the High Conflict Institute. Resources from this episode: New Ways for Work Coaches Training — March 3 & 5, 2026 Leaders Training: Managing High Conflict Behavior at Work — April 23, 2026 BIFF at Work by Bill Eddy and Megan Hunter Mediating High Conflict Disputes by Bill Eddy and Michael Lomax It's All Your Fault at Work by Bill Eddy and L. Georgi DiStefano Submit Questions | Full Show Notes | Bookstore | High Conflict Institute Watch this episode on YouTube! Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:54) - Guest Michael Lomax (04:19) - Workplace Tools for Leaders (05:41) - BIFF Responses (15:47) - High Conflict in Meetings (21:02) - Chronic Complaining (23:37) - Example (26:26) - Healthy Conflict (31:56) - The Training (35:28) - Mindset Shift (38:09) - Wrap Up ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/it-s-all-your-fault-high-conflict-people-5633630/episodes/high-conflict-behavior-at-work-part-2-with-michael-lomax/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/it-s-all-your-fault-high-conflict-people-5633630/high-conflict-behavior-at-work-part-2-with-michael-lomax.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.