# Shadow IT Reports - Why you should not have a "Quick Sales Tool" in production

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Text version: https://stenobird.com/podcast/it-horror-stories-with-jack-smith-7324626/shadow-it-reports-why-you-should-not-have-a-quick-sales-tool-in-production.md
Podcast: [IT Horror Stories with Jack Smith](https://stenobird.com/podcast/it-horror-stories-with-jack-smith-7324626)
Published: 2026-01-07T12:13:00+00:00
Episode link: https://blog.ithorrorstories.eu/episode-9-shadow-it-reports/
Audio file: https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/c3f32df0-f9b4-48d7-9782-c3252d84e69a/Shadow_IT_Reports.mp3?dest-id=4735702
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Duration seconds: 1816

## Resource

We dive into the familiar chaos of Shadow IT created by the sales department — well-intentioned, fast-moving, and completely invisible until something breaks. A "quick tool" turns into a critical system overnight, contracts appear after go-live, and IT is asked to secure, integrate, and support something it never approved or even knew existed. It's a story about speed versus control, good intentions with bad outcomes, and why Shadow IT doesn't start with malice — it starts with urgency. Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/episode-9-shadow-it-reports/ All other links and socials : https://links.ithorrorstories.eu/ 00:00 Podcast Kickoff 01:11 What is Shadow IT 02:44 Sales Server Disaster 12:57 Data Migration Drama 23:45 Luck and Lessons 25:15 Common Shadow IT 26:58 Management Irony 28:02 Final Thoughts

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## Transcript

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