# Jack's Rants - The New Change Management - ITIL Change Control, Organizational Change, and Why Project Managers Suddenly Need Psychology Degrees

Page: https://stenobird.com/podcast/it-horror-stories-with-jack-smith-7324626/jack-s-rants-the-new-change-management-itil-change-control-organizational-change-and-why-project-managers-suddenly-need-psychology-degrees
Text version: https://stenobird.com/podcast/it-horror-stories-with-jack-smith-7324626/jack-s-rants-the-new-change-management-itil-change-control-organizational-change-and-why-project-managers-suddenly-need-psychology-degrees.md
Podcast: [IT Horror Stories with Jack Smith](https://stenobird.com/podcast/it-horror-stories-with-jack-smith-7324626)
Published: 2026-06-22T10:00:00+00:00
Episode link: https://blog.ithorrorstories.eu/jacks-rants-the-new-change-management/
Audio file: https://dts.podtrac.com/redirect.mp3/traffic.libsyn.com/secure/c3f32df0-f9b4-48d7-9782-c3252d84e69a/Jacks_Rant_04_-_Change_Management.mp3?dest-id=4735702
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JSON: https://stenobird.com/v1/public/podcasts/it-horror-stories-with-jack-smith-7324626/episodes/jack-s-rants-the-new-change-management-itil-change-control-organizational-change-and-why-project-managers-suddenly-need-psychology-degrees
Duration seconds: 766

## Resource

Once upon a time, Change Management meant raising an RFC, preparing a rollback plan, and surviving the Change Advisory Board. Today, it also means stakeholder engagement, communication plans, adoption metrics, workshops, and apparently having the emotional intelligence of a licensed therapist Whether you're a project manager, systems engineer, change manager, or simply someone who's ever heard the phrase "we've always done it this way," this rant will probably feel uncomfortably familiar. Want even more info ? Read our show notes and related blog post related to this episode : https://blog.ithorrorstories.eu/jacks-rants-the-new-change-management/ 00:23 Introduction 01:23 Evolution of Change 02:39 Change Challenges 04:14 Human Factors 06:56 Practical Solutions 10:25 Conclusion

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## Transcript

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