# Episode 144: Customer Council Series #4 — From carve-out to SAP Cloud ERP at KWC

Page: https://stenobird.com/podcast/inside-sap-s-4hana-cloud-477623/episode-144-customer-council-series-4-from-carve-out-to-sap-cloud-erp-at-kwc
Text version: https://stenobird.com/podcast/inside-sap-s-4hana-cloud-477623/episode-144-customer-council-series-4-from-carve-out-to-sap-cloud-erp-at-kwc.md
Podcast: [Inside SAP S/4HANA Cloud](https://stenobird.com/podcast/inside-sap-s-4hana-cloud-477623)
Published: 2026-06-12T05:00:00+00:00
Episode link: https://podcasters.spotify.com/pod/show/inside-sap-cloud/episodes/Episode-144-Customer-Council-Series-4--From-carve-out-to-SAP-Cloud-ERP-at-KWC-e3kg5o0
Audio file: https://anchor.fm/s/10c93aeb0/podcast/play/121164992/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-8%2Fcf8d74ed-097c-e4bb-c288-0f9cfa216184.mp3
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Duration seconds: 713

## Resource

Recorded live at our SAP Customer Council in Berlin, this episode features Markus Oertelt, from SAP, and Dalibor Manojlovic, Head of Assembly, and Sandro Götz, Head of Operations and Supply Chain at KWC in Switzerland. KWC manufactures faucets for kitchens and baths and has navigated multiple ownership changes and carve-outs in recent years, culminating in a move to SAP Cloud ERP. In this conversation, they share takeaways from the council, why warehouse management and production planning are priority areas for automation, and how peer discussions on warehouse versus inventory management shaped their approach. This is a new episode in our Customer Council Berlin Series. Follow and subscribe on Spotify or Apple Podcasts so you never miss an update. On Spotify, join the conversation using the episode’s Q&A and Poll; on Apple Podcasts, a quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.

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## Transcript

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