# How Discomfort Is the Human Factor Driving Innovation Page: https://stenobird.com/podcast/innovation-storytellers-3701797/how-discomfort-is-the-human-factor-driving-innovation Text version: https://stenobird.com/podcast/innovation-storytellers-3701797/how-discomfort-is-the-human-factor-driving-innovation.md Podcast: [Innovation Storytellers](https://stenobird.com/podcast/innovation-storytellers-3701797) Published: 2026-05-12T04:00:00+00:00 Episode link: https://innovationstorytellers.com/podcasts/ Audio file: https://traffic.libsyn.com/secure/innovationstorytellers/Reeves.mp3?dest-id=2720171 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/innovation-storytellers-3701797/episodes/how-discomfort-is-the-human-factor-driving-innovation Duration seconds: 2613 ## Resource How do great companies stay distinctive when everything around them is pushing them toward sameness? In this episode of the Innovation Storytellers Show, I sit down with Anthony Reeves, speaker, consultant, and author of Eat the Donkey: Why Great Companies Embrace Discomfort, for a conversation about creativity, brand identity, AI, and why discomfort may be one of the most valuable forces in innovation. Anthony shares how growing up in the Australian outback shaped his understanding of progress, boredom, resilience, and the creative power of empty space. From LVMH and Amazon to WPP, Nike, Jaguar, Kohler, and Southwest Airlines, he explains why the strongest brands know when to evolve and when to protect what made them matter in the first place. The conversation also moves to the tension leaders face in the age of AI. As companies chase efficiency, optimization, and automation, Anthony warns that many risk becoming average by design. We discuss why human creativity, curiosity, and distinctiveness matter even more as technology pulls everyone toward the same answers. This is a conversation about brand courage, creative restlessness, and the difference between useful discomfort and unsafe pressure. How can companies use AI without losing the very human qualities that make them worth choosing? Listen in, and share your thoughts. ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/innovation-storytellers-3701797/episodes/how-discomfort-is-the-human-factor-driving-innovation/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/innovation-storytellers-3701797/how-discomfort-is-the-human-factor-driving-innovation.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.