# 334: What to Say When Friends or Family Use Another Agent

Page: https://stenobird.com/podcast/hustle-humbly-podcast-250694/334-what-to-say-when-friends-or-family-use-another-agent
Text version: https://stenobird.com/podcast/hustle-humbly-podcast-250694/334-what-to-say-when-friends-or-family-use-another-agent.md
Podcast: [Hustle Humbly Podcast](https://stenobird.com/podcast/hustle-humbly-podcast-250694)
Published: 2025-12-29T10:00:00+00:00
Episode link: https://hustlehumblypodcast.libsyn.com/334-what-to-say-when-friends-or-family-use-another-agent
Audio file: https://traffic.libsyn.com/secure/hustlehumblypodcast/334_Final.mp3?dest-id=1422326
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JSON: https://stenobird.com/v1/public/podcasts/hustle-humbly-podcast-250694/episodes/334-what-to-say-when-friends-or-family-use-another-agent
Duration seconds: 3780

## Resource

It's happened to all of us at some point—your cousin, college roommate, or neighbor posts that they just bought or sold a house… but you weren't the agent. Ouch. If you've ever wondered how to handle it when a friend or family member uses someone else, this replay of one of our most-loved episodes has the clarity and pep talk you need. Originally aired as Episode 165, this candid conversation dives deep into the reality of *working with friends and family in real estate*. From professional boundaries to emotional resilience, we share our personal stories—rejections included—and offer tangible tips to protect your mindset and run a smooth business, even when things get awkward. Whether you're new to the business or 10 years in, this episode will remind you: it's not personal, it's business. And you've got what it takes to stay professional, kind, and confident through it all. Here's what we cover in this episode: - How to professionally respond when loved ones don't choose you - Tips for setting boundaries when working with people you know - Scripts to request a referral (without begging) - Why it's important to treat friends and family like real clients - How to turn rejection into future opportunity - The importance of systems to help you stay consistent with every client - Real stories of rejection—and how we survived them Key Quotes & Takeaways "You can't expect your friends and family to use you. But you can always act like a professional—so they'll think of you next time." – Katy "Don't take it personally. It's not you, it's them. Seriously." – Alissa "Treat your cousin just like you would any other client—systems, email templates, boundaries and all." – Katy "If your friends think you hate real estate, why would they send you a referral?" – Alissa "Just because y…

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## Transcript

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