# The Expectations Nobody Wrote Down

Page: https://stenobird.com/podcast/hr-voices-7512407/the-expectations-nobody-wrote-down
Text version: https://stenobird.com/podcast/hr-voices-7512407/the-expectations-nobody-wrote-down.md
Podcast: [HR Voices](https://stenobird.com/podcast/hr-voices-7512407)
Published: 2026-05-21T21:46:19+00:00
Episode link: https://share.transistor.fm/s/0797357b
Audio file: https://media.transistor.fm/0797357b/98bee7ff.mp3
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JSON: https://stenobird.com/v1/public/podcasts/hr-voices-7512407/episodes/the-expectations-nobody-wrote-down
Duration seconds: 1540

## Resource

Summary On HR Voices, host Rebecca Taylor and Jeannie Virden, Chief People Officer at Central Health, work through a layered employee relations scenario: an employee with an approved work from home accommodation whose manager wants to move to a PIP three months later. They unpack why the accommodation is often a distraction from the real issue, how unstated remote expectations set people up to fail, and what documentation a PIP actually requires. Jeannie makes the case that strong HR slows managers down, asks for the paper trail, and reframes "you could" into "should you." For any people leader who manages remote teams or owns the accommodation and performance process. Chapters 00:00 The accommodating conflict 03:40 Where a strong HR leader starts 07:15 Is 90 days really enough time? 08:45 A PIP has a brand 09:55 "I need more than the output isn't there" 11:20 Presenteeism doesn't survive remote 13:10 Talking managers down from a bad call 17:40 Training is the first thing budgets cut 22:50 You could, but should you? Takeaways The accommodation is often a spotlight on management gaps, not the actual problem. You can't fairly PIP someone for missing expectations you never set or wrote down. "The output isn't there" is not a PIP; it has to name where the person is and where they need to get to. Documented coaching across those 90 days is what separates a performance plan from an ambush. Being technically allowed to act is not the same as it being the right, people centered move. Guest links Jeannie Virden on LinkedIn: https://www.linkedin.com/in/jeannievirden/ Company Website: https://www.centralhealth.net/ Sponsor AllVoices brings all your employee relations work together in one place. No more jumping between spreadsheets, emails, and legacy systems — just one place to d…

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