# Moments That Matter and Shape Employee Trust: Lessons from SHRM 2026 Page: https://stenobird.com/podcast/hr-happy-hour-network-771812/moments-that-matter-and-shape-employee-trust-lessons-from-shrm-2026 Text version: https://stenobird.com/podcast/hr-happy-hour-network-771812/moments-that-matter-and-shape-employee-trust-lessons-from-shrm-2026.md Podcast: [HR Happy Hour Network](https://stenobird.com/podcast/hr-happy-hour-network-771812) Published: 2026-08-04T12:00:00+00:00 Episode link: https://www.blogtalkradio.com/steve-boese Audio file: https://episodes.captivate.fm/episode/d5e599fe-6e43-4ba6-8920-15e8683954b6.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/hr-happy-hour-network-771812/episodes/moments-that-matter-and-shape-employee-trust-lessons-from-shrm-2026 Duration seconds: 722 ## Resource Moments That Matter and Shape Employee Trust: Lessons from SHRM 2026 Host:  Steve Boese Guests:  Tom Fischer , Marketing Leader Brian Elfrink , Product Leader Troy Hupp , Product Leader for Employee Verifications Erin Derby , Sr. Director, Partners and Alliances   Summary In this special episode of the  HR Happy Hour  recorded live at SHRM 2026, Steve Boese brings together insights from four conversations with leaders from  Experian Employer Services  to explore how compliance, HR technology, and connected systems influence the moments employees remember most. From onboarding and employment verification to workforce compliance and HR technology ecosystems, this episode examines how organizations can reduce friction, build trust, and create better employee experiences during life's biggest moments. Whether an employee is starting a new job, buying a home, relocating, or navigating changing regulations, the systems supporting those experiences matter more than ever.   Topics include: Why compliance has become an essential part of the employee experience How employment verification impacts major life events like home purchases and government benefits The growing importance of connected HR technology ecosystems Why automation should enhance—not replace—human service How organizations can balance innovation, compliance, and employee trust Practical advice for evaluating HR technology partners Why the "back office" increasingly defines the employee experience   Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!   The HR Happy Hour Network is sponsored by Workhuman. Nearly 9 in 10 HR leaders say they don't have a strong leadership bench. Workhuman's Future Leaders gives organi… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/hr-happy-hour-network-771812/episodes/moments-that-matter-and-shape-employee-trust-lessons-from-shrm-2026/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/hr-happy-hour-network-771812/moments-that-matter-and-shape-employee-trust-lessons-from-shrm-2026.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.