# How Work Gets Done Now, and the Signals for How to Measure It Page: https://stenobird.com/podcast/hr-happy-hour-network-771812/how-work-gets-done-now-and-the-signals-for-how-to-measure-it Text version: https://stenobird.com/podcast/hr-happy-hour-network-771812/how-work-gets-done-now-and-the-signals-for-how-to-measure-it.md Podcast: [HR Happy Hour Network](https://stenobird.com/podcast/hr-happy-hour-network-771812) Published: 2026-09-01T12:00:00+00:00 Episode link: https://www.blogtalkradio.com/steve-boese Audio file: https://episodes.captivate.fm/episode/01ca68ab-461d-4768-b4c2-427370598389.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/hr-happy-hour-network-771812/episodes/how-work-gets-done-now-and-the-signals-for-how-to-measure-it Duration seconds: 2262 ## Resource How Work Gets Done Now, and the Signals for How to Measure It Hosts:  Steve Boese  and  Trish Steed Guest:  KeyAnna Schmeidl , Chief Human Experience Officer at  Workhuman   Summary Work has outgrown the org chart. Today, work moves across teams, projects, functions, technologies, and informal networks that traditional workforce metrics were never designed to capture. Headcount, turnover, productivity, and performance data still matter - but they rarely tell the full story of how work gets done or who is making it possible. In this episode of the  HR Happy Hour , Steve and Trish welcome KeyAnna Schmeidl, Chief Human Experience Officer at Workhuman, for a conversation about what leaders can learn when they look beyond traditional reporting and start paying attention to the human signals inside everyday work. She explains why reporting relationships and job descriptions often reveal far less than the connections, contributions, expertise, and informal influence that move work forward. The conversation explores how organizations can move from backward-looking dashboards toward more dynamic workforce intelligence that helps leaders understand what is happening now, and make better decisions about what should happen next. One of the richest sources of that insight may already exist inside the organization:  recognition data . Because recognition captures what people notice and value in one another's work, it can reveal contributors who remove roadblocks, share expertise, mentor teammates, strengthen collaboration, and influence outcomes in ways that may never appear in a traditional performance metric.   Topics include: Where traditional HR and productivity metrics fall short The shift from reporting what happened to underst… ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/hr-happy-hour-network-771812/episodes/how-work-gets-done-now-and-the-signals-for-how-to-measure-it/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/hr-happy-hour-network-771812/how-work-gets-done-now-and-the-signals-for-how-to-measure-it.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.