# The Soul Community Planet Playbook for Performance and Purpose - Pam & Ken Cruse, SCP Hotels Page: https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels Text version: https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels.md Podcast: [Hospitality Daily Podcast](https://stenobird.com/podcast/hospitality-daily-podcast-5916452) Published: 2026-05-23T08:00:00+00:00 Episode link: https://podcast.hospitalitydaily.com/scp-2026/ Audio file: https://www.buzzsprout.com/2103299/episodes/19219126-the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/hospitality-daily-podcast-5916452/episodes/the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels Duration seconds: 2853 ## Resource In this episode, Ken Cruse, Co-Founder and CEO at SCP Hotels, and Pam Cruse, Co-Founder and CMO at SCP Hotels, share their perspective on why values-led hotels are outperforming the broader industry on EBITDA, where guests are actually drawn now that a significant majority distrusts AI, and how vertical integration lets them move faster than chain-affiliated operators ever could. Mentioned in this episode: Our first conversation with Ken and Pam (Nov 2024)SCP Mendocino Inn and Farm and SCP Me... ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/hospitality-daily-podcast-5916452/episodes/the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.