# The Hotel Investor The Wall Street Journal Spotlighted for Using AI to Listen to Guests - Drew Bridges, JMI Realty

Page: https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-hotel-investor-the-wall-street-journal-spotlighted-for-using-ai-to-listen-to-guests-drew-bridges-jmi-realty
Text version: https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-hotel-investor-the-wall-street-journal-spotlighted-for-using-ai-to-listen-to-guests-drew-bridges-jmi-realty.md
Podcast: [Hospitality Daily Podcast](https://stenobird.com/podcast/hospitality-daily-podcast-5916452)
Published: 2026-09-04T08:00:00+00:00
Episode link: https://podcast.hospitalitydaily.com/hotel-investor-drew-bridges/
Audio file: https://www.buzzsprout.com/2103299/episodes/19752636-the-hotel-investor-the-wall-street-journal-spotlighted-for-using-ai-to-listen-to-guests-drew-bridges-jmi-realty.mp3
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Duration seconds: 2270

## Resource

In this episode, Drew Bridges, principal at JMI Realty, shares the process behind one of the hotel deals the Wall Street Journal recently covered, including how he uses AI to read thousands of guest reviews and understand what is actually broken in a hotel before buying it. You’ll hear how Drew uses guest feedback to identify investment opportunities, how the same analysis showed him that the elevators at the Hilton Garden Inn Austin Downtown were a real capital problem while the air conditio...

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## Transcript

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