# How AI Addresses the Biggest Cost in a Hotel: Labor (Ben Rafter, Hotel Equities)

Page: https://stenobird.com/podcast/hospitality-daily-podcast-5916452/how-ai-addresses-the-biggest-cost-in-a-hotel-labor-ben-rafter-hotel-equities
Text version: https://stenobird.com/podcast/hospitality-daily-podcast-5916452/how-ai-addresses-the-biggest-cost-in-a-hotel-labor-ben-rafter-hotel-equities.md
Podcast: [Hospitality Daily Podcast](https://stenobird.com/podcast/hospitality-daily-podcast-5916452)
Published: 2026-06-25T08:00:00+00:00
Episode link: https://podcast.hospitalitydaily.com/ben-rafter-ai-labor/
Audio file: https://www.buzzsprout.com/2103299/episodes/19376569-how-ai-addresses-the-biggest-cost-in-a-hotel-labor-ben-rafter-hotel-equities.mp3
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Duration seconds: 640

## Resource

In this episode, Ben Rafter, CEO of Hotel Equities, shares how his team is using AI, data, and real-time operational insights to improve labor management, often the largest controllable expense in a hotel. He explains how better scheduling and smarter decision-making create opportunities to improve efficiency while maintaining the guest experience. You'll also hear why data alone isn't enough and how intelligent recommendations help hotel leaders think more like owners. Learn more: HE L...

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## Transcript

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