# Hospitality Daily Podcast Page: https://stenobird.com/podcast/hospitality-daily-podcast-5916452 Text version: https://stenobird.com/podcast/hospitality-daily-podcast-5916452.md RSS feed: https://rss.buzzsprout.com/2103299.rss Official site: https://podcast.hospitalitydaily.com/ Author: Josiah Mackenzie Episodes: 1305 ## Resource Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie. ## Machine-readable JSON: https://stenobird.com/v1/public/podcasts/hospitality-daily-podcast-5916452 Markdown: https://stenobird.com/podcast/hospitality-daily-podcast-5916452.md ## Episodes - [The Unexpected Joy of a Career in Hospitality - Christina Poon](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-unexpected-joy-of-a-career-in-hospitality-christina-poon) — 2026-07-20T08:00:00+00:00 - [What an Imaginary Hotel Can Teach Us About Awe and Hospitality - Milou Neelen](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/what-an-imaginary-hotel-can-teach-us-about-awe-and-hospitality-milou-neelen) — 2026-07-10T12:00:00+00:00 - [Scaling Hospitality Without Losing What Makes You Special - Lily Wecker, Aethos](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/scaling-hospitality-without-losing-what-makes-you-special-lily-wecker-aethos) — 2026-07-03T08:00:00+00:00 - [Hospitality Marketing Should Feel Human - Lily Wecker, Aethos](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/hospitality-marketing-should-feel-human-lily-wecker-aethos) — 2026-07-02T08:00:00+00:00 - [The Dinner Game Aethos Uses to Build Connection - Lily Wecker, Aethos](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-dinner-game-aethos-uses-to-build-connection-lily-wecker-aethos) — 2026-07-01T13:00:00+00:00 - [Stop Guessing About AI. See What Hotel Leaders Are Actually Doing. (Nazpari Aydin, Destination AI) [Sponsor Bonus]](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/stop-guessing-about-ai-see-what-hotel-leaders-are-actually-doing-nazpari-aydin-destination-ai-sponsor-bonus) — 2026-06-30T22:00:00+00:00 - [Why We Break the Rules to Deliver a Feeling - Lily Wecker, Aethos](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/why-we-break-the-rules-to-deliver-a-feeling-lily-wecker-aethos) — 2026-06-30T08:00:00+00:00 - [Human-to-Human: Rethinking Luxury Hospitality - Lily Wecker, Aethos](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/human-to-human-rethinking-luxury-hospitality-lily-wecker-aethos) — 2026-06-29T08:00:00+00:00 - [Listening to Yourself: A Hotel CEO on the Setback That Reset Her Leadership - Lily Wecker, Aethos](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/listening-to-yourself-a-hotel-ceo-on-the-setback-that-reset-her-leadership-lily-wecker-aethos) — 2026-06-29T06:00:00+00:00 - [Where AI Actually Pays Off in Hospitality, and What Owners Should Demand - Ben Rafter, Hotel Equities](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/where-ai-actually-pays-off-in-hospitality-and-what-owners-should-demand-ben-rafter-hotel-equities) — 2026-06-26T08:00:00+00:00 - [How AI Addresses the Biggest Cost in a Hotel: Labor (Ben Rafter, Hotel Equities)](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/how-ai-addresses-the-biggest-cost-in-a-hotel-labor-ben-rafter-hotel-equities) — 2026-06-25T08:00:00+00:00 - [Why Hotel Ownership Is Becoming Unsustainable, and What We're Doing About It - Ben Rafter, Hotel Equities](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/why-hotel-ownership-is-becoming-unsustainable-and-what-we-re-doing-about-it-ben-rafter-hotel-equities) — 2026-06-24T08:00:00+00:00 - [How Hotel Companies Turn AI Into Competitive Advantage - Steven Moore & Joseph Benjamin, Actabl [Sponsor Bonus]](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/how-hotel-companies-turn-ai-into-competitive-advantage-steven-moore-joseph-benjamin-actabl-sponsor-bonus) — 2026-06-18T16:00:00+00:00 - [Hospitality's Perspective Problem - Martin Soler](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/hospitality-s-perspective-problem-martin-soler) — 2026-06-18T08:00:00+00:00 - [Personalization Is an Art - Martin Soler](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/personalization-is-an-art-martin-soler) — 2026-06-18T01:00:00+00:00 - [The PMS Wars: AI Changes the Interface, Not the Foundation - Martin Soler](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-pms-wars-ai-changes-the-interface-not-the-foundation-martin-soler) — 2026-06-16T08:00:00+00:00 - [The Paradox of Hospitality Innovation - Martin Soler](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-paradox-of-hospitality-innovation-martin-soler) — 2026-06-15T08:00:00+00:00 - [Where to Start with Hotel Technology - Martin Soler](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/where-to-start-with-hotel-technology-martin-soler) — 2026-06-14T22:00:00+00:00 - [AI That Works for Hotel Leaders Is Finally Here: The Story Behind How Actabl Built Altitude to Turn Data Into Answers You Can Trust - Stephen German, Actabl [Sponsor Bonus]](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/ai-that-works-for-hotel-leaders-is-finally-here-the-story-behind-how-actabl-built-altitude-to-turn-data-into-answers-you-can-trust-stephen-german-actabl-sponsor-bonus) — 2026-06-12T22:00:00+00:00 - [The Best Leaders Create More Leaders - Dina Winder, Highgate](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-best-leaders-create-more-leaders-dina-winder-highgate) — 2026-06-12T08:00:00+00:00 - [What's Really Going On in the Hotel Industry Right Now? (Dina Winder, Highgate)](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/what-s-really-going-on-in-the-hotel-industry-right-now-dina-winder-highgate) — 2026-06-11T08:00:00+00:00 - [How to Show Up Well on Owner Calls - Dina Winder, Highgate](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/how-to-show-up-well-on-owner-calls-dina-winder-highgate) — 2026-06-10T08:00:00+00:00 - [Hotel Success Still Comes Down to One Person - Dina Winder, Highgate](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/hotel-success-still-comes-down-to-one-person-dina-winder-highgate) — 2026-06-09T08:00:00+00:00 - [Asset Management Is Hospitality's Most Misunderstood Career - Dina Winder, Highgate](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/asset-management-is-hospitality-s-most-misunderstood-career-dina-winder-highgate) — 2026-06-08T08:00:00+00:00 - [Why We Use AI to Make Our Hotels More Human - Rob Smith, Stonebridge Companies](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/why-we-use-ai-to-make-our-hotels-more-human-rob-smith-stonebridge-companies) — 2026-06-05T08:00:00+00:00 - [The Culture That Drives Our Outperformance - Rob Smith, Stonebridge Companies](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-culture-that-drives-our-outperformance-rob-smith-stonebridge-companies) — 2026-06-04T08:00:00+00:00 - [How We Grew While the Market Shrank - Rob Smith, Stonebridge Companies](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/how-we-grew-while-the-market-shrank-rob-smith-stonebridge-companies) — 2026-06-02T08:00:00+00:00 - [How I Stopped Getting Through the Day and Learned to Think Strategically - Rob Smith, Stonebridge Companies](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/how-i-stopped-getting-through-the-day-and-learned-to-think-strategically-rob-smith-stonebridge-companies) — 2026-06-01T08:00:00+00:00 - [What a Founder Learns Inside a Big Hospitality Company - Tamara Lohan, Hyatt](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/what-a-founder-learns-inside-a-big-hospitality-company-tamara-lohan-hyatt) — 2026-05-29T08:00:00+00:00 - [Why Guests Hate Scripted Service - Tamara Lohan, Hyatt](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/why-guests-hate-scripted-service-tamara-lohan-hyatt) — 2026-05-28T08:00:00+00:00 - [Travelers Want Hotels With a Point of View - Tamara Lohan, Hyatt](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/travelers-want-hotels-with-a-point-of-view-tamara-lohan-hyatt) — 2026-05-27T13:00:00+00:00 - ["The Anticipation Layer" and the Future of Hospitality - Arnold Amrhein](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-anticipation-layer-and-the-future-of-hospitality-arnold-amrhein) — 2026-05-26T08:00:00+00:00 - [Hospitality Works Best When Owners Think Like Operators - Arnold Amrhein](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/hospitality-works-best-when-owners-think-like-operators-arnold-amrhein) — 2026-05-25T08:00:00+00:00 - [The Soul Community Planet Playbook for Performance and Purpose - Pam & Ken Cruse, SCP Hotels](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels) — 2026-05-23T08:00:00+00:00 - [Bad AI: The Risks Too Many Hoteliers Are Missing - Chris McDowell & Justin Call, Actabl [Sponsor Bonus]](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/bad-ai-the-risks-too-many-hoteliers-are-missing-chris-mcdowell-justin-call-actabl-sponsor-bonus) — 2026-05-22T11:00:00+00:00 - ["Speed Up to Slow Down": AI and the Luxury of Time - Burak Ipekci](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/speed-up-to-slow-down-ai-and-the-luxury-of-time-burak-ipekci) — 2026-05-22T08:00:00+00:00 - [The Concierge Mindset - Burak Ipekci](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-concierge-mindset-burak-ipekci) — 2026-05-22T00:00:00+00:00 - [What It Takes to Earn the Golden Keys - Burak Ipekci](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/what-it-takes-to-earn-the-golden-keys-burak-ipekci) — 2026-05-21T14:00:00+00:00 - [Pick Your Boss (And Other Career Advice) - Burak Ipekci](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/pick-your-boss-and-other-career-advice-burak-ipekci) — 2026-05-20T11:00:00+00:00 - [Why Work in Hospitality - Burak Ipekci](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/why-work-in-hospitality-burak-ipekci) — 2026-05-20T08:00:00+00:00 - [Energy Fit - Burak Ipekci](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/energy-fit-burak-ipekci) — 2026-05-19T08:00:00+00:00 - [Hire For The Spark - Burak Ipekci](https://stenobird.com/podcast/hospitality-daily-podcast-5916452/hire-for-the-spark-burak-ipekci) — 2026-05-18T08:00:00+00:00 ## Actions Episode pages expose an explicit `request_transcript` action. 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