# 174: How Hamley’s Turned Retail into an Experience - Wisdom by WESA Page: https://stenobird.com/podcast/horse-radio-network-all-shows-feed-386975/174-how-hamley-s-turned-retail-into-an-experience-wisdom-by-wesa Text version: https://stenobird.com/podcast/horse-radio-network-all-shows-feed-386975/174-how-hamley-s-turned-retail-into-an-experience-wisdom-by-wesa.md Podcast: [Horse Radio Network All Shows Feed](https://stenobird.com/podcast/horse-radio-network-all-shows-feed-386975) Published: 2026-06-04T17:00:00+00:00 Episode link: https://wisdombywesa.com Audio file: https://podcasts.captivate.fm/media/a28d3b5c-d517-49fc-a8e4-a9cc6a954b14/WESA-174-final-a.mp3?played_on=f616025e-756f-4938-9d23-f1497a9491bd Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/horse-radio-network-all-shows-feed-386975/episodes/174-how-hamley-s-turned-retail-into-an-experience-wisdom-by-wesa Duration seconds: 1186 ## Resource From attending WESA as a buyer to building a multi-experience western destination, Hamley’s Western Store proves that retail can be immersive, profitable, and community-driven. In this episode, we talk with Katrina Eichner about what happens after WESA and how retailers can turn inventory, events, and experiences into long-term growth. Links: Hosts: Jennifer Hebert, Morgan Nicole Zipperlen Contact: Sophia Jagella, WESA Marketing Specialist Guest: Katrina Eichner from Hamley’s Western Store ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/horse-radio-network-all-shows-feed-386975/episodes/174-how-hamley-s-turned-retail-into-an-experience-wisdom-by-wesa/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/horse-radio-network-all-shows-feed-386975/174-how-hamley-s-turned-retail-into-an-experience-wisdom-by-wesa.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.