# How One Home Care Provider is Adapting to the MCO Medicaid Model in Indiana (Christian Sullivan)

Page: https://stenobird.com/podcast/home-care-strategy-lab-7276600/how-one-home-care-provider-is-adapting-to-the-mco-medicaid-model-in-indiana-christian-sullivan
Text version: https://stenobird.com/podcast/home-care-strategy-lab-7276600/how-one-home-care-provider-is-adapting-to-the-mco-medicaid-model-in-indiana-christian-sullivan.md
Podcast: [Home Care Strategy Lab](https://stenobird.com/podcast/home-care-strategy-lab-7276600)
Published: 2026-03-11T12:00:00+00:00
Episode link: https://share.transistor.fm/s/5ba82ecf
Audio file: https://media.transistor.fm/5ba82ecf/dba76bd5.mp3
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JSON: https://stenobird.com/v1/public/podcasts/home-care-strategy-lab-7276600/episodes/how-one-home-care-provider-is-adapting-to-the-mco-medicaid-model-in-indiana-christian-sullivan
Duration seconds: 3948

## Resource

#50 Indiana switched its Medicaid home care system to Managed Care in 2024—and two years later, many providers say the transition is still a “hot mess,” to put it mildly. Christian Sullivan, an office manager at one of Altra Home Care’s four Indiana locations, shares what it’s really been like on the ground: navigating new MCO relationships, managing operational complexity, supporting clients stuck on long waiting lists, and what this shift could mean long term. Relevant for any home care operator—but especially those serving Medicaid or operating in managed care states. Christian Sullivan on LinkedIn chsulli@altrahomecare.com Altra Home Care Sponsors: Helper Heroes PocketRN

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## Transcript

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