# Hard Lessons Learned After Exiting Daily Operations And What Came Next (Justin Currie) Page: https://stenobird.com/podcast/home-care-strategy-lab-7276600/hard-lessons-learned-after-exiting-daily-operations-and-what-came-next-justin-currie Text version: https://stenobird.com/podcast/home-care-strategy-lab-7276600/hard-lessons-learned-after-exiting-daily-operations-and-what-came-next-justin-currie.md Podcast: [Home Care Strategy Lab](https://stenobird.com/podcast/home-care-strategy-lab-7276600) Published: 2026-01-06T13:31:00+00:00 Episode link: https://share.transistor.fm/s/d3680244 Audio file: https://media.transistor.fm/d3680244/b3fab50c.mp3 Processing state: not_requested JSON: https://stenobird.com/v1/public/podcasts/home-care-strategy-lab-7276600/episodes/hard-lessons-learned-after-exiting-daily-operations-and-what-came-next-justin-currie Duration seconds: 3819 ## Resource #42 He grew the business impressively for five years, exited daily operations, and then things didn’t go as planned. Justin Currie, CEO of Thema Home Care opens up about what happened after he stepped away, the people and process issues he discovered, and how he ultimately tuned the business around. He gets detailed and prescriptive on people in the wrong seats, processes not being followed, hard decisions and conversations he had to have, and the results of re-engaging in daily operations. He also shares an exciting update about partnering with the American Health at Home fund to expand his business and open new doors for accelerated growth. Justin Currie on LinkedIn jcurrie@themahomecare.com Thema Home Care American Health at Home Sponsors : Helper Heroes —virtual assistants trained for home care operations Phoebe —AI scheduling assistant for call-out coverage, shift confirmation, clock in/out reminders, and more ## Actions - request_transcript: `POST https://stenobird.com/v1/public/podcasts/home-care-strategy-lab-7276600/episodes/hard-lessons-learned-after-exiting-daily-operations-and-what-came-next-justin-currie/transcription-requests` — Idempotently request low-priority transcript generation for this episode. - read_markdown: `GET https://stenobird.com/podcast/home-care-strategy-lab-7276600/hard-lessons-learned-after-exiting-daily-operations-and-what-came-next-justin-currie.md` — Read the agent-friendly Markdown representation of this episode resource. A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed. ## Transcript Full transcripts are not published on public pages unless there is a clear rights basis.