# The Power of Voice AI Agents in Automating RCM

Page: https://stenobird.com/podcast/healthcare-it-today-interviews-307487/the-power-of-voice-ai-agents-in-automating-rcm
Text version: https://stenobird.com/podcast/healthcare-it-today-interviews-307487/the-power-of-voice-ai-agents-in-automating-rcm.md
Podcast: [Healthcare IT Today Interviews](https://stenobird.com/podcast/healthcare-it-today-interviews-307487)
Published: 2026-08-04T05:14:23+00:00
Episode link: https://podcasters.spotify.com/pod/show/heathcareittodayinterview/episodes/The-Power-of-Voice-AI-Agents-in-Automating-RCM-e3mum85
Audio file: https://anchor.fm/s/2c6f3bc4/podcast/play/123737797/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-4%2F429176853-44100-2-ecfba067965c.mp3
Processing state: not_requested
JSON: https://stenobird.com/v1/public/podcasts/healthcare-it-today-interviews-307487/episodes/the-power-of-voice-ai-agents-in-automating-rcm
Duration seconds: 1348

## Resource

In the not-too-far future, as envisioned by Sam Schwager, Co-Founder and CEO at SuperDial, most revenue cycle management (RCM) will be handled by an AI agent at the provider that communicates with an AI agent at the payer. SuperDial is on that path, handling large numbers of billing calls with its voice agent. SuperDial entered the AI space in an unusual way. They were an RCM company themselves, focusing on behavioral health, and realized they could not grow unless they could automate the calls during which human agents would spend hours on hold and conduct "the same conversation 40 different times a day." After successfully building the voice agent for their own needs, they started marketing their AI voice agent to other RCM vendors about two-and-a-half to three years ago. Their AI agents have now conducted more than seven million calls for their clients. Learn more about SuperDial: https://www.superdial.com/ Healthcare IT Community: https://www.healthcareittoday.com/

## Actions

- request_transcript: `POST https://stenobird.com/v1/public/podcasts/healthcare-it-today-interviews-307487/episodes/the-power-of-voice-ai-agents-in-automating-rcm/transcription-requests` — Idempotently request low-priority transcript generation for this episode.
- read_markdown: `GET https://stenobird.com/podcast/healthcare-it-today-interviews-307487/the-power-of-voice-ai-agents-in-automating-rcm.md` — Read the agent-friendly Markdown representation of this episode resource.

A page view does not enqueue transcription. Agents should invoke `request_transcript` explicitly when they need this episode processed.

## Transcript

Full transcripts are not published on public pages unless there is a clear rights basis.